Sales and Rental Associate

Job summary

Assist customers with the sale and rental of musical instruments and gear by matching products to individual needs. Maintain store environment through merchandising, warehouse duties, and professional customer communication.

Job details

Title Sales and Rental Associate Department Pro Audio & Recording Hours Full-time permanent Availability Required Weekdays, Weeknights & Weekends Location 2444 Barton Street E Hamilton, ON Job Description Help our customers through the selling and renting of musical instruments and gear Define the individual needs of every customer and match those needs with the right combination of our products and services Demonstrate recommended products to customers and explain their features and benefits Answer telephone calls in a timely and professional manner Follow up on product orders with customers and suppliers Use our common sense approach with customers to troubleshoot and solve problems Maintain in-depth and current knowledge of our products, policies and procedures Attend weekly staff meetings and periodic training sessions Merchandise store to create an inviting environment for customers to shop Participate in store maintenance, warehouse duties, and other related tasks Job Requirements Must be a musician who plays at least one instrument Must be able to work weekdays, weeknights and weekends Excellent verbal communication skills Positive attitude and steady composure Proven strong work ethic and commitment High levels of energy and enthusiasm Ability to lift and carry large boxes Ability to excel in a fast-paced environment Ability to recommend solutions in a confident and assertive manner Good organizational skills and attention to detail Previous experience in retail or sales is an asset

What you’ll do

Assist customers with the sale and rental of musical instruments and gear by matching products to individual needs. Maintain store environment through merchandising, warehouse duties, and professional customer communication.

Requirements

Candidates must be musicians who play at least one instrument and be available to work weekdays, weeknights, and weekends. Strong communication skills, a positive attitude, and the ability to lift large boxes are required.

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• Organization · Preferred
• Sales · Preferred
• Communication Skills · Preferred
• Inventory management · Preferred
• Retail operations · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales
• Customer Service
• Musical Instrument Knowledge
• Product Demonstration
• Communication Skills
• Problem Solving
• Merchandising
• Inventory Management
• Organization
• Retail Operations

Job areas

• Retail
• Sales
• Customer Service & Support
• Creative & Media