Sales and Rental Associate

Job summary

The Sales and Rental Associate is responsible for assisting customers with musical instrument sales and rentals while maintaining store inventory and merchandising. They must also troubleshoot customer issues, handle product orders, and participate in regular staff meetings.

Job details

Title Sales and Rental Associate Department All Departments Hours Full-time permanent Availability Required Weekdays, Weeknights & Weekends Location 430 Exmouth St Sarnia, ON Job Description Help our customers through the selling and renting of musical instruments and gear Define the individual needs of every customer and match those needs with the right combination of our products and services Demonstrate recommended products to customers and explain their features and benefits Answer telephone calls in a timely and professional manner Follow up on product orders with customers and suppliers Use our common sense approach with customers to troubleshoot and solve problems Maintain in-depth and current knowledge of our products, policies and procedures Attend weekly staff meetings and periodic training sessions Merchandise store to create an inviting environment for customers to shop Participate in store maintenance, warehouse duties, and other related tasks Job Requirements Must be a musician who plays at least one instrument Must be able to work weekdays, weeknights and weekends Excellent verbal communication skills Positive attitude and steady composure Proven strong work ethic and commitment High levels of energy and enthusiasm Ability to lift and carry large boxes Ability to excel in a fast-paced environment Ability to recommend solutions in a confident and assertive manner Good organizational skills and attention to detail Previous experience in retail or sales is an asset

What you’ll do

The Sales and Rental Associate is responsible for assisting customers with musical instrument sales and rentals while maintaining store inventory and merchandising. They must also troubleshoot customer issues, handle product orders, and participate in regular staff meetings.

Requirements

Candidates must be musicians who play at least one instrument and possess excellent verbal communication skills with a positive attitude. The role requires the ability to work flexible hours including weekends and the physical capability to lift and carry large boxes.

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Problem solving · Preferred
• interpersonal skills · Preferred
• Attention to detail · Preferred
• Sales · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Musical instrument knowledge
• Sales
• Customer service
• Communication
• Problem solving
• Merchandising
• Warehouse duties
• Product demonstration
• Organizational skills
• Attention to detail
• Time management
• Interpersonal skills

Job areas

• Retail
• Sales
• Customer Service & Support