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Long & McQuade Musical Instruments logo

Sales & Rentals/Shipping/Receiving

  • Calgary, AB
  • On-site
  • Posted Nov 14, 2026
  • 1 position

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Employment type
Full-time
Posting language
English

Job summary

Assist customers with musical instrument and gear sales and rentals by identifying their needs, recommending products, demonstrating features, and following up on orders. Handle shipping and receiving tasks, including inspecting, packing, distributing, and documenting shipments, while supporting stocking, housekeeping, and store maintenance.

Job details

Title Sales & Rentals/Shipping/Receiving Department All Departments Hours Full-time permanent Availability Required Weekdays, Weeknights & Weekends Location 292221 Wagon Wheel Blvd Calgary CrossIron, AB Job Description - Sales And Rentals Help our customers through the selling and renting of musical instruments and gear Define the individual needs of every customer and match those needs with the right combination of our products and services Demonstrate recommended products to customers and explain their features and benefits Answer telephone calls in a timely and professional manner Follow up on product orders with customers and suppliers Use our common sense approach with customers to troubleshoot and solve problems Maintain in-depth and current knowledge of our products, policies and procedures Attend weekly staff meetings and periodic training sessions Merchandise store to create an inviting environment for customers to shop Participate in store maintenance, warehouse duties, and other related tasks Job Requirements Must be a musician who plays at least one instrument Must be able to work weekdays, weeknights and weekends Excellent verbal communication skills Positive attitude and steady composure Proven strong work ethic and commitment High levels of energy and enthusiasm Ability to excel in a fast-paced environment Ability to recommend solutions in a confident and assertive manner Good organizational skills and attention to detail Previous experience in retail or sales is an asset Job Description - Shipping/Receiving Assist in the loading and unloading of delivery trucks Pack and unpack goods for shipping and receiving Inspect all incoming shipments for condition and verify accuracy against purchase orders Distribute received shipments to respective departments within the store Process outgoing shipments to suppliers and other Long & McQuade locations Work with standard shipping documents and online shipping systems Maintain shipping logs and properly file all paperwork Keep shipping/receiving area clean and organized and ensure compliance with health and safety standards Provide assistance to co-workers in stocking and restocking of merchandise Provide assistance to co-workers in general housekeeping and store maintenance Job Requirements Must be a musician who plays at least one instrument Enjoy working in a physically demanding and fast-paced environment Strong organizational and time management skills Ability to excel in a self-directed work environment Ability to problem solve and trouble shoot Basic computer literacy and arithmetic skills

What you’ll do

Assist customers with musical instrument and gear sales and rentals by identifying their needs, recommending products, demonstrating features, and following up on orders. Handle shipping and receiving tasks, including inspecting, packing, distributing, and documenting shipments, while supporting stocking, housekeeping, and store maintenance.

Requirements

Applicants must play at least one musical instrument and be available on weekdays, weeknights, and weekends. The role requires strong communication, organization, problem-solving, and customer service abilities, as well as comfort with physically demanding, fast-paced work; previous retail or sales experience is an asset.

Listed skills

  • Sales · Preferred
  • Customer service · Preferred
  • Problem solving · Preferred
  • Troubleshooting · Preferred
  • Organization · Preferred
  • Attention to detail · Preferred
  • Time management · Preferred
  • Teamwork · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Musical Instrument Knowledge
  • Sales
  • Customer Service
  • Product Demonstration
  • Verbal Communication
  • Problem Solving
  • Troubleshooting
  • Organization
  • Attention To Detail
  • Time Management
  • Shipping And Receiving
  • Inventory Handling
  • Basic Computer Literacy
  • Arithmetic
  • Merchandising
  • Teamwork

Job areas

  • Retail
  • Sales
  • Logistics
  • Customer Service & Support

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