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- Employment type
- Full-time
- Experience level
- Mid-level · 2+ years
- Posting language
- English
- Working hours
- 40 hours per week
- Seniority
- Mid-Senior level
Job summary
Coordinate and oversee residential, shelter, and outreach program operations, including staffing, administration, reporting, budgeting, and regulatory compliance. Work with staff, clients, community agencies, and internal stakeholders to maintain safe, effective, and client-centered services.
Job details
Apply now » Date: Oct 15, 2026 Location: Vancouver, BC, CA Company: Lookout Housing and Health Society Employment Status Full Time - Temporary Header We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting basic needs and goals, we place minimal barriers between them and our services. For more information about Lookout, please visit www.lookoutsociety.ca Location Vancouver Regional EWR Days and Hours of work The schedule for this position is Sunday through Thursday 40 hour work week with an occasional requirement to work additional hours in order to meet deadlines Salary $36.54 per hour Job Summary The Coordinator assists in overseeing the daily operations of Lookout residential, shelter, and outreach programs. Under the direction of the Program Manager, this position provides operational oversight to ensure clientele receive pertinent services while supporting the Society's goals, philosophy, and minimal barrier approach. The Coordinator assists with personnel management, program administration, budgeting, financial reporting, and regulatory compliance, while maintaining effective communication with internal and external stakeholders and contributing to a safe, efficient, and client-centered service environment. Respirator Fit Test Requirement This position requires successful completion of respirator fit testing, as Lookout is COR (Certificate of Recognition) certified and must comply with WorkSafeBC health and safety requirements. To ensure a proper respirator seal during fit testing and use, employees are required to be clean-shaven where the respirator seals against the face. Job Duties Assist in overseeing, managing, and evaluating assigned residential, shelter, and outreach programs. Ensure program goals, philosophy, and minimal barrier service delivery are maintained. Coordinate the administration of assigned programs, including documentation and reporting systems. Review and enforce operating policies and procedures and recommend policy changes. Liaise with community agencies, government representatives, and internal departments to coordinate services. Assist with hiring, scheduling, personnel administration, and maintaining employee records. Maintain payroll records and ensure payroll transactions are accurate and submitted on time. Support staff development through in-services and continuing education programs. Prepare reports and assist with program planning, budgeting, financial analysis, and expenditure monitoring. Maintain financial records, including petty cash, donations, and service-related accounts. Ensure compliance with health and safety standards, policies, and applicable regulations. Maintain client privacy and confidentiality in accordance with organizational policies and legal requirements. Investigate complaints, address operational issues, and recommend appropriate action. Participate in management meetings, committees, and professional development activities. Perform other related duties as required. Qualifications & Competence Post-secondary education, preferably in Social Services field, or comparable experience Two years’ experience working in the community social service sector Experience with scheduling, payroll, budgeting and human resources Demonstrated knowledge of income assistance, affordable housing and health resources A First Aid Training Certificate required and must pass a satisfactory Criminal Record Check with Vulnerable Sectors Clearance Skills And Abilities Strong collaborative approach to delivering and developing programs and services. Proven ability to lead and work with a staff team in a unionized environment Demonstrated experience collecting program statistics and delivering reports. Strong time management skills with the ability to manage a workload with multiple priorities Effective communication and conflict resolution skills Closing Date Applications will be accepted until October 22, 2026 at 5:00 pm Lookout Housing and Health Society is committed to empowering people from different races, gender, age, religion, identities and unique experiences. We welcome everyone from diverse backgrounds and encourage them to apply in order to foster an inclusive environment. “All employees, including laid off and displaced employees, are entitled to apply on the vacancy and be considered pursuant to the provisions of Article 12.9.” Internal applicants must notify manager of intent to apply. External applicants will be reviewed after Internal. ALL QUALIFIED APPLICANTS WELCOME TO APPLY. THOSE SHORT-LISTED WILL BE CONTACTED. c. BCGEU Apply now »
What you’ll do
Coordinate and oversee residential, shelter, and outreach program operations, including staffing, administration, reporting, budgeting, and regulatory compliance. Work with staff, clients, community agencies, and internal stakeholders to maintain safe, effective, and client-centered services.
Requirements
Post-secondary education, preferably in social services, or comparable experience is required, along with two years of community social service experience. Candidates need experience with scheduling, payroll, budgeting, and human resources, knowledge of income assistance, affordable housing, and health resources, First Aid certification, and a satisfactory vulnerable-sector criminal record check.
Listed skills
- Time management · Preferred
- Budgeting · Preferred
- Regulatory Compliance · Preferred
- Financial Reporting · Preferred
- Staff Development · Preferred
- Conflict Resolution · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Program Coordination
- Program Administration
- Personnel Management
- Staff Scheduling
- Payroll Administration
- Budgeting
- Financial Reporting
- Human Resources
- Policy Compliance
- Regulatory Compliance
- Community Liaison
- Staff Development
- Program Evaluation
- Conflict Resolution
- Time Management
- Client Confidentiality
Job areas
- Social Services
- Management & Leadership
- Human Resources
- Finance & Accounting
- Administrative
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