Program Support Worker

Abbotsford, BC
On-site
Posted Oct 9, 2026
1 position

$33–$35 / hour

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Employment type: Full-time
Experience level: Mid-level · 2+ years
Minimum education: High school
Posting language: English
Working hours: 40 hours per week
Seniority: Entry level

Job summary

Conduct tenant intakes and assessments, provide ongoing support, and develop service plans that address tenants’ needs and challenges. Support daily living activities, administer finances and medication, maintain required records, and contribute to site operations and health and safety.

Job details

Apply now » Date: Oct 8, 2026 Location: Abbotsford, BC, CA Company: Lookout Housing and Health Society Employment Status Full Time - Temporary until incumbent return Header We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting basic needs and goals, we place minimal barriers between them and our services. For more information about Lookout, please visit www.lookoutsociety.ca Location Sumas ABI Days and Hours of work Tuesday through Saturday Shift times will be 2300 - 0700 Hours Shifts are 7.5 hours in length Days of rest shall be consecutive. Schedule may change with two weeks’ notice Probationary/qualifying period will be 488 hours with mid and end point reviews Salary $33.49 - 35.31 depending upon applicants' length of seniority (as per the Collective Agreement) Job Summary The Program Support Worker reports to the Program Manager or designate and works in accordance with the mission and philosophy of Lookout Housing and Health Society including following Lookout’s Code of Ethics. The Program Support Worker carries out a variety of duties related to the operation of the facility including accepting referrals based on predetermined criteria, intake and orienting guests, providing Resource that meets the mental, developmental and/or physical disabilities of the guests. This position deals with the public, other service agencies and professionals involved in the Resource of the guests. This position requires successful completion of respirator fit testing, as Lookout is COR (Certificate of Recognition) certified and must comply with WorkSafeBC health and safety requirements. To ensure a proper respirator seal during fit testing and use, employees are required to be clean-shaven where the respirator seals against the face. Job Duties Will participate in tenant intakes, and provide support services and assessments Will identify challenges for tenants, develop service plans, crisis intervention, and administer finances and medication Ensure that basic needs are met by working closely with individuals on a long-term, ongoing basis Complete required paperwork and maintain statistical and evaluative data Assist with volunteers and practicum students on site Some external work is likely to occur; use of an automobile may, at times, be useful Assists clients with activities of daily living such as feeding, lifts and transfers, grooming, and toileting Employees are expected to remain alert and attentive during working hours. Sleeping during shifts is not permitted Responsible for complying with and contributing to all aspects of health and safety program Qualifications & Competence Diploma in Community Social Services Minimum Grade 12 education plus two (2) years of recent related experience; or an equivalent combination of education, training, and experience Familiarity with community resources, particularly addiction, mental health, and harm reduction Must have current Occupational First Aid Level 1 Certificate Must have Class 5 driver's License, Drivers Abstract and Business Insurance Crisis Intervention Skills Training is an asset Ability to work independently or in a team setting Strong ability to manage stress and organize workload Excellent communication, writing, documentation, and organizational skills Ability to understand and maintain clientele/worker boundaries Ability to work with disadvantaged and challenging adults in a diverse environment Quick learner and self-motivated Strong physical and mental ability to perform work tasks and operate job related equipment A minimum two (2) years of sobriety if you have had concerns related to alcohol and/or drug use Criminal Record Clearance for the Vulnerable Sector Closing Date Applications will be accepted until October 15, 2026 at 5:00 pm Lookout Housing and Health Society is committed to empowering people from different races, gender, age, religion, identities and unique experiences. We welcome everyone from diverse backgrounds and encourage them to apply in order to foster an inclusive environment. “All employees, including laid off and displaced employees, are entitled to apply on the vacancy and be considered pursuant to the provisions of Article 12.9.” Internal applicants must notify manager of intent to apply. External applicants will be reviewed after Internal. ALL QUALIFIED APPLICANTS WELCOME TO APPLY. THOSE SHORT-LISTED WILL BE CONTACTED. c. BCGEU Apply now »

What you’ll do

Requirements

Requires a Community Social Services diploma, or Grade 12 education with two years of recent related experience or an equivalent combination of education, training, and experience. Applicants must have Occupational First Aid Level 1, a Class 5 driver’s licence, a driver’s abstract and business insurance, and must obtain Vulnerable Sector criminal record clearance; relevant community-resource knowledge and strong communication, organizational, and crisis-management abilities are also required.