Enterprise Content Management Consultant

Toronto, ON
On-site
Posted Oct 14, 2026
1 position

Opens LinkedIn

Employment type: Contract
Experience level: Senior · 6+ years
Posting language: English
Working hours: 40 hours per week
Seniority: Mid-Senior level
Application method: Direct apply is available

Job summary

Design, develop, and maintain complex, dynamic customer communication templates in OpenText xPression, integrating enterprise data and supporting customer viewing, printing, and mailing. Participate throughout the SDLC, including requirements analysis, testing, implementation, defect resolution, and production support, while collaborating with business and technical stakeholders.

Job details

Job Title: OpenText xPression Developer Location: Mississauga, ON Experience: 6+ years Primary Skill: OpenText xPression / Customer Communications Management (CCM) Responsibilities Design, develop, modify, and maintain enterprise customer communication templates using OpenText xPression. Develop complex documents such as policy documents, welcome letters, claims communications, statements, bills, forms, and correspondence. Work with xDesign/xDDesign, xAdmin and xDashboard for template development and administration. Translate business and functional requirements into technical designs and reusable document components. Build document elements including conditional content, tables, nested tables, images/logos, headers, barcodes and other dynamic components. Integrate templates with enterprise data sources and ensure accurate data mapping and document generation. Support document output for customer viewing, printing and mailing. Perform unit testing, defect resolution, troubleshooting and production support. Participate across the SDLC, including requirements analysis, design, development, testing and implementation. Collaborate with business analysts, QA, application teams and business stakeholders. Required Skills Strong hands-on experience with OpenText xPression. Good knowledge of xDesign/xDDesign, xAdmin and xDashboard. Experience developing complex dynamic document templates. Knowledge of XML/data structures and document composition concepts. Strong troubleshooting and analytical skills. Understanding of SDLC and testing practices. Good communication and stakeholder-management skills. Good to Have OpenText Exstream knowledge or xPression-to-Exstream migration experience. Recent xPression roles specifically include migration of notices, forms and templates to Exstream. Insurance-domain experience. Accessibility experience involving PDF/UA or WCAG. Experience supporting high-volume customer communication/document-generation environments.

What you’ll do

Requirements

Requires 6+ years of experience and strong hands-on expertise with OpenText xPression, including its design and administration tools, complex document templates, XML/data structures, and document composition. Candidates should have strong analytical and troubleshooting skills, understand SDLC and testing practices, and communicate effectively; Exstream, insurance, accessibility, and high-volume communications experience are advantageous.