AV Technical Trainer 7+ years of experience

Toronto, ON
On-site
Posted Oct 18, 2026
1 position

Opens LinkedIn

Employment type: Contract
Experience level: Lead · 10+ years
Posting language: English
Working hours: 40 hours per week
Seniority: Mid-Senior level
Application method: Direct apply is available

Job summary

Plan, develop, deliver, evaluate, and support training programs and materials for Justice Video Network technologies, including in-person and virtual training for end users. Support business analysis and user acceptance testing, including reviewing control-system interfaces and coordinating test cases and testing.

Job details

Description: Coordinate and provide leadership for the planning, design, development, delivery, evaluation and support of training programs and materials (including E-learning Module, manuals) for Justice Video Network (JVN) technologies Deliver required on-site and virtual training to JVN end-users Coordinate and assist with development of graphic user interface designs and user acceptance test cases, and coordinate user acceptance testing Training Needs Assessment, Analysis and Planning Training Design, Development and Evaluation Training Delivery and Administration Business Analysis and User Acceptance Testing Reviewing control system graphic user interface based on business requirements E-learning interactive modules Knowledge of adult education principles/practices such as learning needs assessment, program design, and development strategies/methods Demonstrated experience with software applications including word processing, spreadsheets, presentation software, web-based facilitation tools and practices and eLearning software Delivered motivational training to various technology users Prepared/delivered reports, training and associated communication products Experienced in tailoring training delivery methods based on the needs of various user groups Experienced with Adobe Captivate Familiar with AODA requirements for both interactive e-learning and written manuals. At least 5 years of audio and videoconferencing technology experience At least 10 years of adult training experience Requirements Experience and Skill Set Requirements: Must Haves: Hands‑On technical expertise with deep familiarity of Audio Visual and Video Conferencing hardware and platforms Strong writing skills for training/user manual creation with attention to detail Scenario‑based & practical teaching style with real use cases Ability to translate complex technical terms into plain language Skill Set Requirements: Training, Business Analysis and E-learning modules creation Skills: In-person training delivery for groups and individuals; remote training for groups and individuals Oral and written communication skills, Interpersonal and consultative skills, facilitation skills Preparation and review of paper-based and electronic training materials, support materials, and user manuals Technical Skills: Videoconferencing technology, both hardware and software proficiency Experience and familiarity with audio and video technology, including cameras, displays, microphones, audio amplification, audio and video input and output connectors, touch panel controllers Communication: Ability to explain complex concepts in a clear, concise, and engaging manner. Strong presentation skills for delivering training sessions to diverse audiences. Active listening skills to understand learner needs and respond appropriately. Confident speaking style with appropriate tone and pacing. Proficiency in creating training materials, guides, and documentation that are easy to understand. Ability to write clear and professional emails and reports. Skilled in facilitating discussions and encouraging participation. Empathy and adaptability to different learning styles and cultural backgrounds. Skilled in asking probing questions to assess understanding and encourage critical thinking. Public Sector Experience: 5 Years of Experience

What you’ll do

Requirements

Requires at least 10 years of adult training experience, at least 5 years of audio and videoconferencing technology experience, and 5 years of public sector experience. Candidates should have hands-on AV and videoconferencing expertise, strong technical writing and communication skills, practical scenario-based teaching ability, and experience creating e-learning materials, including with Adobe Captivate.