Pricebook & Retail Systems Analyst

Ottawa, ON
On-site
Posted Oct 20, 2026
1 position

$60,000–$70,000 / year

Opens an external site

Employment type: Full-time
Experience level: Mid-level · 2+ years
Minimum education: Bachelor’s degree
Posting language: English
Working hours: 40 hours per week

Job summary

The Pricebook & Retail Systems Analyst is responsible for maintaining the integrity of the organization's Pricebook and connected retail systems through accurate item setup, cost changes, and promotional configurations. They also provide technical support to internal stakeholders and ensure system processes are documented and continuously improved.

Job details

POSITION OVERVIEW: Reporting to the Price Book Supervisor, the Pricebook & Retail Systems Analyst is responsible for supporting the day-to-day integrity, maintenance, execution and continuous improvement of the organization's Pricebook and connected retail systems. The position executes and validates item setup, cost and retail changes, promotional configurations, item authorizations and POS attributes; investigates system and data exceptions; supports stores and internal stakeholders with Pricebook-related issues; conducts testing and audits; and maintains accurate Pricebook processes and documentation. The Analyst works closely with cross-functional teams to ensure approved commercial decisions are accurately and consistently translated into Pricebook and POS execution. KEY RESPONSIBITIES Pricebook Maintenance & Data Integrity * Execute and maintain accurate item setup and maintenance within the Pricebook system. * Process approved new item setups, item authorizations and deauthorizations, cost changes, retail changes and product status changes. * Maintain accurate UPC/VIN, vendor, item and applicable product attributes. * Validate effective dates and system information to ensure approved changes are implemented accurately and on time. * Perform routine Pricebook cleanup, including the identification and removal or deauthorization of discontinued and delisted items. * Identify data integrity issues and work with the Price Book Supervisor and appropriate stakeholders to resolve root causes. Pricing & Promotional Execution * Execute approved cost, retail and promotional changes within the Pricebook and applicable POS systems. * Validate promotional setup, pricing, effective dates and item eligibility prior to implementation. * Review completed changes to confirm accurate execution across applicable stores and systems. * Investigate pricing and promotional discrepancies and coordinate corrective action. * Escalate material pricing, configuration or control issues to the Price Book Supervisor. POS & Retail Systems Configuration * Maintain applicable item and POS attributes including taxes, deposits, age restrictions and other required configurations. * Support item formatting and configuration across applicable POS environments. * Develop advanced working knowledge of the organization's Pricebook, POS and connected retail systems. * Assist with the implementation and validation of system changes, upgrades and new functionality. * Support the Price Book Supervisor and IT with system troubleshooting and integration-related requirements. Issue Resolution & Troubleshooting * Serve as a primary point of support for Pricebook and item-related system issues. * Investigate non-scanning items, incorrect costs or retails, item authorization issues, invoice discrepancies and other Pricebook-related exceptions. * Work with stores, Operations, Category Management, Finance, Accounts Payable and IT to investigate and resolve issues. * Identify recurring problems and escalate systemic issues to the Price Book Supervisor. * Maintain appropriate documentation of significant issues, resolutions and recurring root causes. Testing & Quality Assurance * Perform structured testing of new items, pricing, promotions, configurations and system changes prior to rollout. * Utilize available POS testing environments to confirm functionality and identify potential execution issues. * Develop and maintain testing procedures and validation checklists. * Document testing results and escalate identified risks or exceptions prior to implementation. * Support user acceptance testing for Pricebook, POS and related retail-system enhancements. Pricebook Auditing & Controls * Perform recurring audits of Pricebook information to validate item, vendor, cost, retail, authorization and configuration accuracy. * Identify discrepancies, control gaps and opportunities to improve data quality. * Support the Price Book Supervisor in developing preventative controls and validation procedures. * Maintain documentation and audit trails for significant Pricebook changes where required. * Support ongoing improvements to Pricebook data governance and system integrity. Financial & System Reconciliation * Investigate Pricebook-related invoice, cost and data discrepancies in partnership with Finance and Accounts Payable. * Support the monthly cost-credit process through reporting, validation, reconciliation and supporting documentation. * Assist with identifying missing, incorrect or outstanding credits related to Pricebook transactions. * Ensure Pricebook information aligns with applicable financial and accounting requirements and escalate material discrepancies. Store & Internal Technical Support * Provide Pricebook and POS-related support to store teams, Territory Managers, Category Management and other internal users. * Respond to technical Pricebook inquiries and investigate system-related concerns. * Provide guidance on established Pricebook procedures and system functionality. * Escalate commercial decisions to Category Management and complex system or control issues to the Price Book Supervisor. SOPs, Documentation & Training * Develop and maintain clear Standard Operating Procedures, work instructions and system documentation for Pricebook processes. * Support the development of consistent Pricebook processes across the organization. * Train appropriate internal users on Pricebook functionality, procedures and system requirements. * Maintain documentation as systems, processes and business requirements evolve. * Support cross-training to strengthen business continuity within the Pricebook function. Process Improvement & Automation * Identify repetitive, manual or inefficient Pricebook processes and recommend improvements. * Participate in initiatives to automate Pricebook processes and reduce manual intervention. * Analyze recurring exceptions and identify opportunities to address underlying process or system issues. * Support the Price Book Supervisor in implementing new tools, workflows and system functionality. * Contribute to continuous improvement initiatives involving Pricebook, POS and connected retail systems. Other * Act as back up for Price Book Supervisor. * Perform other duties as reasonably required. EDUCATION AND EXPERIENCE: * Post-secondary diploma or degree in Business, Accounting, Information Systems, Computer Science, Data Analytics or a related field, or an equivalent combination of education and relevant experience. * 2+ years of experience working with retail systems, Pricebook/POS systems, data administration, retail operations, financial systems or a related function preferred. * Experience working with large datasets, system configuration, data validation or transactional retail information considered an asset. * Experience within convenience, grocery, fuel or multi-site retail considered an asset. * Maintains a high degree of accuracy when managing item, cost, retail, and system data. * Investigates discrepancies, identifies root causes, and develops practical, effective solutions. * Demonstrates strong technical aptitude and the ability to quickly learn retail systems, system relationships, and functionality. * Demonstrates ability to effectively communicate across cross-functional internal and external teams. * Effectively manages competing priorities, deadlines, and system changes in a fast-paced retail environment. * Identifies opportunities to streamline processes, reduce manual work, improve efficiency, and leverage automation. * Demonstrates self-motivation, takes ownership of responsibilities, and actively develops technical and leadership capabilities. WHY JOIN THE QUICKIE TEAM? * The salary range for this role is between $60,000-$70,000 per year. Salaries are based on years of relevant experience and education. * Learn and collaborate with the best in the industry. * Supportive colleagues and leaders who are passionate about providing exceptional service. * Competitive compensation package. * Long-term incentive plan. * 3 weeks vacation to start. * Complete benefits program including health, medical, dental, and life insurance. * RRSP plan with Company match from day one. * “The perks” include employee gym membership reimbursement, discounts on motor fuels at our service stations, and purchases of equipment and heating oil. OUR CORE VALUES: As a potential new colleague, it is important to us that when you consider a new opportunity, you understand a little about our company, its history, and its values. It is important to us that our values fit with yours, then everyone wins. Our Core Values are the cornerstone of who we are as a company, and what we value. We hope that our Core Values speak to you and what you value. * We’re entrepreneurial – We challenge the status quo, we take risks and we adapt to our customer’s needs. * We know every visit matters – We connect with our customer by remembering a name, a warm smile and a thoughtful hello. * We earn trust – We treat each other with respect, fairness and kindness. * We care for our brand – We hold ourselves and our locations to a higher standard. * We’re proudly local – We invest in the diverse mix of communities we call home. Quickie is a Canadian-owned, modern retail store with a customer-centric approach to convenient shopping. We have been a part of communities in Ontario and Quebec for over 50 years. In 2021, we joined MacEwen Petroleum, one of Canada’s leading independent petroleum and convenience store companies. The Company's continuing success is based on each one of our Quickie employees and retailers living our core values. First and foremost is our commitment to taking care of our customers. Before an offer of employment is extended, a minimum of two business references will be required and candidates must complete pre-employment testing which comprises a criminal record check. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Please notify Human Resources if you wish to receive this job posting in a different format or if you require any other accommodation during the recruitment process. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. This posting is for a vacant opportunity.

What you’ll do

Requirements

Candidates should possess a post-secondary diploma or degree in a relevant field and at least 2 years of experience with retail or financial systems. Strong technical aptitude, attention to detail, and the ability to manage competing priorities in a fast-paced environment are essential.