Unit Secretary

Job summary

Provide clerical support in collaboration with nursing staff, hospital personnel, and community services. Manage workload effectively, resolve issues respectfully, and help maintain a safe, inclusive, and high-quality care environment.

Job details

Job Description In collaboration with nursing, other hospital staff and various community services provides clerical support to maintain a progressive and personalized healthcare environment. Contribute To Safe, Quality Care By Managing a workload effectively in a fast-paced environment. Addressing and resolving issues in a productive, respectful manner. Exercising sound professional judgment and using best practice guidelines. Contributing to a safe, inclusive environment for all through compliance with patient and staff safety policies and procedures. What must you have? Grade 12 or equivalent. Working knowledge of Medical Terminology. Prior experience in an administrative/clerical role required, preferably within a healthcare environment. Keyboarding skills (40 wpm). Computer literacy in a Windows environment utilizing Word and Outlook. What else do you bring? Proven attendance record. Demonstrates understanding and complies with patient and staff safety policies and procedures that foster a safe and inclusive environment for all. Ability to perform the essential duties of the job. Effectively uses empathy in interactions with others and demonstrates behaviours consistent with Mackenzie Health’s Commitment to Caring. Models behaviour that is aligned with the values of Mackenzie Health – Excellence, Leadership and Empathy. Commitment to providing an exceptional experience for staff and clients within a challenging and exciting health care environment. Preferably, Your Profile Also Includes EPIC, EPF, ESP experience. Previous experience within the Unit Secretary classification. This position is represented by OPSEU. You may be required to work at any site of Mackenzie Health. Mackenzie Health is an inclusive and equal opportunity employer committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Our hiring process does not involve the use of artificial intelligence (AI) to screen, assess or select applicants. We thank all applicants for their interest; however, only those under consideration for an interview will be contacted.

What you’ll do

Provide clerical support in collaboration with nursing staff, hospital personnel, and community services. Manage workload effectively, resolve issues respectfully, and help maintain a safe, inclusive, and high-quality care environment.

Requirements

Requires Grade 12 or equivalent, working knowledge of medical terminology, prior administrative or clerical experience, keyboarding at 40 words per minute, and computer literacy with Windows, Word, and Outlook. A proven attendance record is expected; healthcare experience, prior Unit Secretary experience, and EPIC, EPF, or ESP experience are preferred.

Listed skills

• Communication · Preferred
• issue resolution · Preferred
• Microsoft Word · Preferred
• Microsoft Outlook · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Clerical Support
• Workload Management
• Issue Resolution
• Professional Judgment
• Medical Terminology
• Keyboarding
• Computer Literacy
• Microsoft Word
• Microsoft Outlook
• Empathy
• Communication
• Patient Safety
• Staff Safety
• EPIC
• EPF
• ESP

Job areas

• Healthcare
• Administrative

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