Veterinary Assistant

Job summary

Assist veterinarians and veterinary technicians with patient care, treatment, and the safe restraint of animals. Maintain clean kennel areas, manage medications, and handle client communication via phone and in-person interactions.

Job details

Who we are: Main West Animal Hospital is Hiring a Veterinary Assistant! Position Details Role: Veterinary AssistantStatus: Full-timeSalary: $18 per hour - negotiable and based on experienceSchedule: 4 x 10-hour shifts & every other Saturday Benefits Highlights Financial Rewards that Grow with You: Flexible compensation based on your skills and future performance, tuition support for eligible team members, and referral bonuses Wellness & Peace of Mind: Extended health care, dental and vision coverage, supplemental insurance, paid time off, and valuable pet care discounts Professional Growth & Recognition: Professional development opportunities, continuing education support, quarterly team rewards, license and VTNE fee reimbursement for eligible full-time team members, and a uniform allowance Lifestyle Perks You’ll Appreciate: Ten paid holidays and an Employee Assistance Program Are you an outgoing animal lover who wants a career where you can make a difference for pets and the people who love them? Main West Animal Hospital is looking for a friendly, compassionate Veterinary Assistant to join our busy, thriving team in Welland. This is a great opportunity to combine your customer service skills with your love of animals while learning alongside an experienced veterinary team. You’ll spend your days helping our Veterinarians and Veterinary Technicians provide the excellent care our patients deserve. Why You'll Love It Here At Main West Animal Hospital, caring for pets is only part of what makes our work special. We’re passionate about building lasting relationships with our clients and creating a positive, supportive environment for our team. You’ll work alongside caring leaders and teammates who want you to succeed. If you have excellent communication skills and a genuine desire to learn more about veterinary medicine, training is available to help you grow your skills and confidence. What Our Veterinary Assistants Do Assist Veterinarians and Veterinary Technicians with patient care and treatment Safely restrain pets during examinations and treatments using best practices Keep kennel areas clean, comfortable, and welcoming for hospitalized pets Prepare medications accurately Update electronic patient records and document care provided Assist with answering phones Communicate with clients about their pets' visits and care What Our Veterinary Assistants Bring At least two years of excellent customer service experience, both in person and over the phone, is strongly preferred Experience with multi-line phone systems is a plus Strong attention to detail Excellent written and verbal communication skills The ability to adapt your communication style to different clients and situations The ability to prioritize and manage multiple requests Comfort with technology and the ability to learn new software quickly A positive attitude and desire to be part of a fun, supportive team The Extras You'll Actually Feel Training and support to help you build your veterinary skills A welcoming team that values collaboration Supportive leaders invested in your professional growth Opportunities to continue learning and developing Meaningful work helping pets and families throughout the Welland community Benefits You Can't Beat Financial Benefits A flexible approach to compensation that will reflect your skillset and future performance Tuition Support Program (20+ hours/week) Referral bonus program Wellness Benefits Extended Health Care, including vision, and dental coverage (full-time only) Supplemental insurance, including disability and life insurance (full-time only) Sick Time / Paid Time Off Free/discounted lab work for all employee pets Pet discounts on services and products Pet food discount program Workplace Benefits Quarterly Team Rewards Bonus Program Professional development opportunities Annual license reimbursement (full-time only) VTNE exam fee reimbursement (full-time only) Continuing education allowance Uniform allowance Lifestyle Benefits Ten paid holidays Employee Assistance Program Join Our Team! If you're ready to combine your customer service skills, teamwork, and love of animals with a rewarding career in veterinary medicine, we'd love to hear from you. Our team carefully reviews every application, and our interview process is designed to find the right person to join the Main West Animal Hospital family. Could that be you? Apply today! This practice welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Diversity, equity, inclusion, and belonging are core values at Vetcor. We are committed to fostering a welcoming workplace where team members from all backgrounds can thrive.

What you’ll do

Assist veterinarians and veterinary technicians with patient care, treatment, and the safe restraint of animals. Maintain clean kennel areas, manage medications, and handle client communication via phone and in-person interactions.

Requirements

Requires at least two years of customer service experience and strong communication skills. Candidates should be comfortable with technology, detail-oriented, and possess a genuine desire to learn veterinary medicine.

Benefits

• Extended health care • Dental coverage • Vision coverage • Supplemental insurance • Paid time off • Pet care discounts • Professional development opportunities • Continuing education support • Quarterly team rewards • License reimbursement • VTNE fee reimbursement • Uniform allowance • Paid holidays • Employee Assistance Program • Tuition support • Referral bonuses

Listed skills

• Time management · Preferred
• Clinical care · Preferred
• Customer service · Preferred
• Teamwork · Preferred
• Attention to detail · Preferred
• Communication Skills · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Patient care
• Pet restraint
• Customer service
• Communication skills
• Medication preparation
• Electronic records management
• Multi-line phone systems
• Attention to detail
• Time management
• Technology proficiency
• Teamwork
• Veterinary assistance
• Multi-Line Phone Systems
• Safe Restraining Techniques (Veterinary)
• Petcare
• Time Off Management
• Positivity
• Willingness To Learn
• Compassion
• Veterinary Medicine
• Customer Service
• Communication
• Employee Assistance Programs
• Electronic Medical Record
• Verbal Communication Skills
• Prioritization
• Detail Oriented

Job areas

• Healthcare
• Customer Service & Support
• Administrative
• Veterinary Assistant
• Veterinary Technicians and Assistants
• Veterinary Assistants and Laboratory Animal Caretakers