Rolex Watch Advisor

Job summary

The Luxury Watch Advisor will act as an ambassador for a luxury watch brand by developing meaningful client relationships and providing personalized recommendations. They are responsible for fostering a client-centric environment and consistently achieving or exceeding sales targets.

Job details

Established since 1879, Birks is a luxury jewelry store whose reputation is built on quality, exclusivity, unique design and excellence in service. We pride ourselves in offering meaningful experiences and in building intimate relationships with each one of our clients. As a Rolex Luxury Watch Advisor at our flagship store in downtown Montreal, you will serve as an ambassador for Rolex, embodying the excellence, prestige, and exceptional service associated with this iconic luxury watch brand. You will have the opportunity to create elevated and memorable client experiences while working alongside a high-performing team that values excellence, hard work, and mutual support. Are you our hidden gem? A result driven candidate that firmly believes in providing an excellent and unique experience to every client. To do so, the Sales Professional - watches will be expected to… - Develop meaningful relationships with each client - Make personalized recommendations that meet the client’s needs - Foster an environment that puts the client at the forefront - Achieve or exceed sales targets continuously Our ideal candidate has… - A minimum of two (2) years of experience in luxury retail, including watch expertise - Strong team values - Great interpersonal and communications skills - Good organization and learning skills - Strong working knowledge of French and English * Please note that due to the nature of the responsibilities of the position, a proficient level of English is required, in particular to communicate on a regular basis with employees and managers outside of Quebec. Our promise of delight In return for your commitment to excellence, we offer… * various paid time off programs * Tele-medicine * Employee Assistance Program * Birks University: Accessibility to a variety of trainings * Employee Discount Program At Birks, you will find a management team that truly cares about your professional growth. You will be empowered to be yourself, in order to offer excellent customer service and to create an experience that will build long-lasting client relationships. Come join us at Birks, and let your true self, shine!

What you’ll do

The Luxury Watch Advisor will act as an ambassador for a luxury watch brand by developing meaningful client relationships and providing personalized recommendations. They are responsible for fostering a client-centric environment and consistently achieving or exceeding sales targets.

Requirements

Candidates must have at least two years of experience in luxury retail with specific expertise in watches. Proficiency in both French and English is required to communicate effectively with clients and international management.

Benefits

• Paid time off programs
• Tele-medicine
• Employee Assistance Program
• Professional training
• Employee Discount Program

Listed skills

• Sales · Preferred
• Client Relationship Management · Preferred
• interpersonal skills · Preferred
• Communication Skills · Preferred
• Organization · Preferred
• French · Preferred
• English · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Luxury retail
• Watch expertise
• Sales
• Client relationship management
• Interpersonal skills
• Communication skills
• Organization
• Learning agility
• French
• English
• Time Off Management
• Bilingual (French/English)
• Management
• Customer Service
• Communication
• Employee Assistance Programs
• English Language
• Telehealth

Job areas

• Retail
• Sales
• Customer Service & Support
• Luxury Travel Advisor
• Precision / Fine Instrument Repairer
• Precision-instrument Makers and Repairers
• Precision Instrument and Equipment Repairers, All Other

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