SAS Administrative Assistant

Job summary

Provide administrative support to the Student Advisor Services Team, including managing student files, booking appointments, and coordinating orientations. Handle sensitive information confidentially while assisting students with funding applications and inquiries.

Job details

Brief Description Work in a purpose-driven career with MaKami College, a public post-secondary college that has been helping students for over 20 years, with locations in Edmonton and Calgary, Alberta. MaKami College offers students in-person, online, and blended programs in Massage Therapy, Health Care Aide, Business Administrative Assistant, Medical Office Assistant, and more. Rapidly growing, we are working to expand our campuses and are continuously working to add programs to our course catalogue. We work with our team to grow and develop in areas they are passionate about, focusing on our MaKami Pillars - Leadership, Professionalism, Helpfulness, and Inspiration. MaKami team members are provided with many opportunities for professional career growth in a fulfilling and dynamic work environment. The MaKami team is passionate about creating generational change through education, and we provide the tools and a safe environment for our staff to change the lives of our students and their families. This position has primary responsibility for providing Administrative support to the Student Advisor Services Team, ensuring that students are provided with the best possible service. Major Accountabilities/Responsibilities (Including But Not Limited To The Following) Providing information to colleagues and students, while handling sensitive information in a confidential manner Assisting with the organization and coordination of student 1st and 2nd-year orientations Preparing and auditing doutangs and student contracts, ensuring all relevant information is included Booking appointments for SAS Management and Advisors Booking student tours Fielding incoming calls and inquiries from students Ensuring student files are complete and submitted to the relevant departments Creating student Identification cards, ensuring they are uploaded to SharePoint Preparing Approved Tuition Credit Letters for Students Assisting Students with disability funding applications and processing agreements Compiling disability tutoring report for student aid Working collaboratively with members of the Student Advisory Services (SAS) team and Faculty to ensure that students are provided with the best possible service Requirements Diploma or Certificate in Office Administration from a recognized institution Minimum of two years of experience in an administrative role Knowledge of office administration procedures Skills And Competencies Excellent verbal and written communication skills, grammar and spelling Fluent in the English language (verbal and written) Ability to manage multiple and changing priorities at once High proficiency in the Microsoft Office Suite of products (Excel, Word, PowerPoint) Strong organization and planning skills High attention to detail Excellent telephone etiquette Ability to build strong relationships internally Ability to work efficiently and with integrity under pressure Strong time management skills Personal Characteristics Display a professional appearance and demeanor at all times. Approachable, positive, respectful and courteous Able to build strong relationships. Reliable and dependable Able to use initiative. Critical thinker and problem solver Role Expectations Support MaKami’s vision of providing a positive learning environment for all students, and culture of supporting and valuing each other as a member of the MaKami ‘family’ Perform all assigned duties and responsibilities with confidence and to the best of your abilities. Continually seek the most effective ways to streamline daily activities, reduce costs or improve quality of products and services. Respectful of others, proactively communicating with a high degree of transparency, respect and professionalism Work collaboratively with others through the sharing of ideas and knowledge. Perks & Benefits Health Spending & Lifestyle Accounts Educational Allowance for Professional Development Emergency Allowance for Unexpected Needs Free Massages at Our Student Clinic Discounts on College Programs & Courses Staff Discount in College Store On-Site Gym Access Free Parking Qualified candidates should reply to this ad with their cover letter and resume. This position will remain open until a suitable candidate is found. We thank all applicants for their interest, but only those who meet our criteria will be contacted to continue in our process.

What you’ll do

Provide administrative support to the Student Advisor Services Team, including managing student files, booking appointments, and coordinating orientations. Handle sensitive information confidentially while assisting students with funding applications and inquiries.

Requirements

Requires a Diploma or Certificate in Office Administration and at least two years of administrative experience. Candidates must be fluent in English with high proficiency in Microsoft Office and strong organizational skills.

Benefits

• Health Spending & Lifestyle Accounts • Educational Allowance for Professional Development • Emergency Allowance for Unexpected Needs • Free Massages at Our Student Clinic • Discounts on College Programs & Courses • Staff Discount in College Store • On-Site Gym Access • Free Parking

Listed skills

• Time management · Preferred
• Problem solving · Preferred
• Organization · Preferred
• Attention to detail · Preferred
• Planning · Preferred
• Communication · Preferred
• Office Administration · Preferred
• Critical Thinking · Preferred
• Microsoft Office Suite · Preferred
• Relationship Building · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Office Administration
• Microsoft Office Suite
• Communication
• Organization
• Planning
• Time Management
• Telephone Etiquette
• Confidentiality
• Problem Solving
• Critical Thinking
• Relationship Building
• Attention To Detail

Job areas

• Administrative
• Education
• Customer Service & Support