Malyssa Watson

Creative and detail-oriented professional with experience in customer service, marketing, promotional design, and social media content creation. Skilled in Canva and creating clean, engaging visual content including social media graphics, promotional materials, carousels, and branded content. I’m organized, adaptable, and eager to continue developing my skills in digital marketing, content creation, and graphic design. Looking for remote opportunities where I can contribute creatively while continuing to learn and grow.

• adaptability
• Administrative Support
• Attention to detailIntermediate
• CommunicationIntermediate
• Customer serviceIntermediate
• EnglishIntermediate
• Food safetyIntermediate
• Inventory managementIntermediate
• LeadershipIntermediate
• Microsoft OutlookIntermediate
• Microsoft WordIntermediate
• Multitasking
• OrganizationIntermediate
• Problem solvingIntermediate
• Product managementIntermediate
• Retail operationsIntermediate
• SalesIntermediate
• Team Collaboration
• TeamworkIntermediate
• Time managementIntermediate

1. Customer Service Representative / Barista

   Marmalade Cat Cafe

   Feb 2023 to Present

   KELOWNA, BC

   • Customer Service • Staff Training • Inventory Management • Opening/Closing • Cash Handling • Daily Operations • Marketing Support • Promotional Materials • Visual Branding and Signage Design

2. Sales Associate

   LaSenza

   May 2022 to Feb 2023

   KELOWNA, BC

   • Customer Service • Sales Assistance • Product Recommendations • Cash Handling • Inventory Organization • Product Knowledge • Visual Merchandising • Maintaining Store Standards • Processing Transactions and Creating Positive Customer Experiences

3. Cashier / Grocery Clerk

   Save on Foods

   Oct 2020 to Sep 2021

   KELOWNA, BC

   • Customer Service • Cash Handling • Stocking • Product Display • Inventory Organization • End-of-Day Cash Reconciliation

1. Kelowna Senior Secondary

   High School Diploma

   Honor Roll Student