Customer Master Maintenance Clerk

Gore Bay, ON
On-site
Posted Oct 14, 2026
1 position

Opens an external site

Employment type: Full-time
Experience level: Entry, Junior · 0+ years
Posting language: English
Working hours: 40 hours per week

Job summary

The clerk is responsible for maintaining the accuracy of the Customer Master database by creating new accounts and updating existing ones. They also provide support for billing accuracy and cash applications while ensuring all requests are handled in a timely manner.

Job details

Company Description From humble beginnings more than 60 years ago, The Manitoulin Group of Companies was built on the principles of hard work, integrity, and a strong desire to succeed – values that remain with us today. Manitoulin strives to be an integral part of our customers’ daily operations. Our decisions are centered on building lasting relationships and earning a level of trust that comes from years of industry experience. These are achieved through innovative technologies, consistent training, and improved efficiencies at every stage of our operations. Job Description An accurate and up to date Customer Master database is one of the key pillars of our AS400 system which has an effect on all departments (Billing Accuracy, Freight Delivery). As the successful candidate, you will be responsible for ensuring the timely creation of new accounts and changes to existing accounts within our database. Qualifications Create accounts for new Customers from approved credit applications within 24 hours of receipt. Reach out to Credit References, when required, to ensure accounts are created promptly. Communicate professionally with Customers, both internally and externally. Complete changes for invoicing (AR Requests) in time for the statement run (email address changes etc.) Ensure any "RUSH" requests are handled appropriately Back Up support for Cash Applications as required Additional duties as needed Additional Information What do we offer to you? Competitive wages Comprehensive Benefits Program Profit Sharing Opportunities Opportunities for growth and advancement

What you’ll do

Requirements

Candidates must be able to process credit applications within 24 hours and communicate effectively with internal and external customers. The role requires proficiency in database maintenance and the ability to manage urgent requests efficiently.