Manpreet kaur

Compassionate and NACC-certified Personal Support Worker with 3+ years of experience supporting residents in long-term care, community, and acute healthcare settings. Skilled in providing personal care and assisting with activities of daily living (ADLs) under the direction of supervisors and in accordance with individualized care plans, policies, and procedures. Experienced in observing and reporting changes in resident condition, maintaining safety, supporting mobility and transfers, and providing cognitive, emotional, and social support. Committed to upholding dignity, confidentiality, and person-centred care while contributing effectively to interdisciplinary teams in long-term care environments.

• Clinical Observation & Reporting
• Documentation & Care Planning
• Feeding & Hydration Support
• Geriatric Care & Safe Transfers
• Interprofessional Collaboration
• Onboarding & Mentorship of New Staff
• Palliative & End-of-Life Care
• Plan of Care Compliance & Documentation
• Resident-Centred & ADL Care

1. Personal Support Worker

   Spectrum Health Care

   Apr 2026 to Jun 2026

   • Provided personal care and assistance with ADLs including bathing, grooming, dressing, toileting, feeding, and mobility support under care plans and supervisor direction. • Observed residents’ physical, emotional, and cognitive status and report changes promptly to nursing staff. • Supported safe transfers, ambulation, and use of mobility and adaptive equipment. • Maintained resident safety by following infection prevention and control (IPAC) standards and organizational policies. • Provided emotional, social, and psychological support to promote resident well-being and dignity.

2. Personal Support Worker

   Wellington Terrace

   Sep 2025 to Oct 2025

   Fergus, Ontario, Canada

   • Provided specialized care for patients recovering from head injuries, including support with ADLs and promoting rehabilitation. • Monitored patients’ progress, documented observations, and reported to supervisors and medical teams to ensure optimal care. • Assisted patients with mobility, hygiene, and emotional support, ensuring comfort and safety.

3. Personal Support Worker

   The Elliot Community

   Jun 2025 to Aug 2025

   Placement • Assisted residents with personal care, hygiene, grooming, toileting, feeding, and mobility in accordance with care plans. • Supported transfers, ambulation, and use of assistive devices to ensure resident safety and comfort. • Observed and reported changes in resident condition using appropriate documentation tools. • Provided cognitive, emotional, and social support to residents and families. • Assisted in maintaining a safe, clean environment including resident rooms and care equipment. • Participated in team communication with supervisors and healthcare staff to ensure quality care delivery.

4. Patient Care Assistant

   Teaching Hospital

   Mar 2020 to Aug 2023

   Ludhiana

   • Provided ADL support under RN supervision, including hygiene, mobility, transfers, and catheter care for acute care patients. • Monitored vital signs, maintained infection control, and assisted with basic clinical tasks and patient environment care. • Supported patients with responsive behaviours using de-escalation techniques and assisted with post-mortem care.

1. Conestoga College

   Post Graduate Diploma, Management and Leadership Development

   2024

2. Punjabi University

   Bachelor of Education (B.Ed.), Education

   India

   2020

• Basic Life Support (BLS)

• Standard First Aid & CPR/AED Level C

• Gentle Persuasive Approaches (GPA) in Dementia Care

• WHMIS

• Vulnerable Sector Check

• Personal Support Worker Certificate (PSW) – NACC Certified