Canada Operations Analyst

Job summary

The Canada Operations Analyst will support operational efficiency and contribute to the company's mission of making financial decisions easier for customers. This role involves analyzing business processes and collaborating with cross-functional teams to drive performance improvements.

Job details

3-5 sentence summary about the role considering these questions: what is the opportunity? How is this role contributing to our mission? What will they get from this opportunity? Position Responsibilities: Xx Xx Xx Xx Xx Required Qualifications: [Years of experience] [Quantified years of experience with tools/software/etc.] [Education if required] [Licenses if required] Preferred Qualifications: [Xx] [Xx] [Xx] [Xx] [Xx] When you join our team: We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see. The role being advertised is an existing vacancy. About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html. Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com. Referenced Salary Location Toronto, Ontario Working Arrangement Hybrid Salary range is expected to be between $62,850.00 CAD - $104,750.00 CAD Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location. Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions. We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

What you’ll do

The Canada Operations Analyst will support operational efficiency and contribute to the company's mission of making financial decisions easier for customers. This role involves analyzing business processes and collaborating with cross-functional teams to drive performance improvements.

Requirements

Candidates should possess relevant professional experience in operations or analytical roles within the financial services sector. Strong analytical skills and the ability to work effectively in a hybrid, inclusive environment are essential for success.

Benefits

• Health insurance
• Dental insurance
• Mental health support
• Vision insurance
• Short-term disability
• Long-term disability
• Life insurance
• AD&D insurance
• Adoption/surrogacy benefits
• Wellness benefits
• Employee/family assistance plans
• Retirement savings plans
• Pension
• Global share ownership plan
• Paid time off
• Statutory leaves of absence

Listed skills

• Data analysis · Preferred
• Process Improvement · Preferred
• Reporting · Preferred
• Problem solving · Preferred
• Communication · Preferred
• Stakeholder Management · Preferred
• Risk Management · Preferred
• Business analysis · Preferred
• Project Coordination · Preferred
• Regulatory Compliance · Preferred
• Cross-Functional Collaboration · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Operations analysis
• Data analysis
• Financial services
• Process improvement
• Reporting
• Strategic planning
• Problem solving
• Communication
• Stakeholder management
• Risk management
• Business analysis
• Performance metrics
• Project coordination
• Regulatory compliance
• Cross-functional collaboration
• Workplace Inclusivity
• Time Off Management
• Information Gathering
• Mental Health
• Financial Education
• International Finance

Job areas

• Finance & Accounting
• Data & Analytics
• Management & Leadership
• Administrative
• Operations Analyst
• Operations Analyst (General)
• Management and Organization Analysts
• Operations Research Analysts

More jobs from Manulife