Winter Co-op 2027 - Business Technology

Job summary

You will collaborate with stakeholders to capture business needs and translate them into structured documentation like user stories and process flows. Additionally, you will assist in managing project schedules, tracking milestones, and generating data-driven insights through reports and dashboards.

Job details

At Manulife John Hancock, we believe in investing in the future – starting with you. Our Co-op Program is your launchpad to success, offering the support, structure, and exciting opportunities you need to thrive and make your mark. As a Business Technology Co-op, you’ll gain hands-on experience at the intersection of business and technology, supporting initiatives that drive digital transformation and operational efficiency. You’ll work closely with stakeholders to understand business needs, contribute to technology-driven solutions, and help translate complex concepts into clear, actionable insights. Join a supportive team and experience a values-first culture where your career development and well-being are prioritized alongside your job impact. We offer multiple roles within this program, providing support from our diverse, passionate, and talented technology teams. You’ll receive guidance from experienced professionals and gain exposure to enterprise systems, tools, and processes that enable innovation across the organization. We are currently looking for highly motivated students to join us in our Toronto, Ontario, Canada office for a 4-month co-op, running from January 5th – April 22nd 2026. This is a hybrid position, where you are expected to be in the office Tuesday–Thursday, with the opportunity to work remotely on Mondays and Fridays. Position Responsibilities: Contributing to our team of highly skilled Business Analysts/IT Project Coordinators, dedicated to accelerating the adoption of digital innovation across Manulife. Collaborate with stakeholders to capture business needs and translate them into clear, structured documentation such as business requirements, user stories, and process flows. Help develop and maintain project schedules, track milestones, and coordinate meetings to ensure tasks are progressing on time and within scope. Work with datasets to identify trends, generate insights, and create visual reports or dashboards that inform business and technical decisions. Organize and update key project artifacts including meeting notes, action items, risk logs, and process maps using tools like SharePoint Required Qualifications: Currently pursuing an undergraduate degree in Computer Science, Engineering, or a related field Ability to interpret data, identify patterns, and draw meaningful insights to support business decisions and project planning. Ability to manage multiple tasks, maintain accurate documentation, and follow through on action items in a fast-paced environment. Preferred Qualifications: Experience in relational databases such as Microsoft SQL Server, Oracle, and MySQL Familiarity with tools such as Excel, PowerPoint, Jira, and/or Confluence When you join our team: We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see. As part of our co-op program, you will gain early access to Manulife John Hancock’s premier early talent program, GRO, tailored to graduating students! This program is designed to launch your career with the support, structure, and opportunities you need to thrive. Please note the salary range is expected to be between $40,950 CAD to $56,550 CAD. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. The annual salary will be pro-rated based on the length of the work-term #LI-Hybrid This posting supports an ongoing hiring initiative for existing and/or future vacancies. We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement. About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html. Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com. Working Arrangement

What you’ll do

You will collaborate with stakeholders to capture business needs and translate them into structured documentation like user stories and process flows. Additionally, you will assist in managing project schedules, tracking milestones, and generating data-driven insights through reports and dashboards.

Requirements

Candidates must be currently pursuing an undergraduate degree in Computer Science, Engineering, or a related field. Strong analytical skills and the ability to manage multiple tasks in a fast-paced environment are required.

Benefits

• Career development support
• Mentorship from experienced professionals
• Early talent program access
• Flexible work environment

Listed skills

• MySQL · Preferred
• Project Coordination · Preferred
• Data analysis · Preferred
• Microsoft Excel · Preferred
• Jira · Preferred
• Reporting · Preferred
• Process Mapping · Preferred
• Oracle · Preferred
• Business analysis · Preferred
• Requirements gathering · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Business analysis
• Project coordination
• Data analysis
• Requirements gathering
• User stories
• Process mapping
• Project scheduling
• Reporting
• Dashboard creation
• Microsoft SQL Server
• Oracle
• MySQL
• Excel
• PowerPoint
• Jira
• Confluence
• Atlassian Confluence
• Project Schedules
• Operational Efficiency
• Workplace Inclusivity
• SQL Server Oracle
• Process Mapping
• Business Decisions
• Follow Through
• Digital Transformation
• Information Gathering
• Self-Motivation
• Microsoft Excel
• JIRA
• Dashboard
• Business Requirements
• Business Technologies
• Computer Science
• Relational Databases
• Project Planning
• International Finance
• Innovation
• Milestones (Project Management)
• Microsoft PowerPoint
• Microsoft SharePoint
• User Story
• Enterprise Application Software

Job areas

• Technology
• Finance & Accounting
• Data & Analytics
• Software
• Consulting
• Business Technology Intern
• IT Project Analyst
• Systems Analysts
• Computer Systems Analysts

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