Project Manager

Applicant Portal : Job Details: Project Manager Full details of the job. Vacancy Name Project Manager Vacancy No VN987 Function Syn - Delivery & Operations Work Location One St Peter's Square, Manchester, M2 3DE Basis Permanent Full Time/Part Time Full time Employment Duration - Hours Per Week 35.00 Drivers Licence Required Yes Benefits Competitive Salary and Benefits package will be provided to the successful candidate. About the Role You are a talented and outcome focused Project Manager with a background and experience in delivering small to medium sized projects both internally and to external customers based across multiple locations. Key Responsibilities Deliver projects for external customers and internal stakeholders Work with Sales & Pre-sales teams & Technical leads to take customer orders and turn them into projects Create, own, maintain and share a project plan and task list with the delivery team to ensure timelines and scope are met Ensure quality communication with customers, in the form of proactive updates, sharing timelines Run workshops where required to gather requirements and share knowledge (e.g. gathering config, sharing business continuity best practices, etc) Ensure billing triggers are reached and notified as quickly as possible Assist with triage and resolution of any issues that arise through the lifecycle of a project Work to a defined project delivery process, constantly looking for opportunities for improvement Manage distributors to ensure deliveries reach the right place at the right time Ensure smooth handovers when projects are initiated and delivered Internal Work with management and leadership to drive internal change in the form of strategic charters, internal projects and other internal initiatives Spot opportunities for improvement in the business and implement sustainable changes Act as a facilitator when required for senior leadership on strategy and Key Interactions Business Development Managers, Pre-Sales & Technical Architects Technical Services (Install & Operate) Backoffice functions such as Procurement, Finance & Sales Support Manx Telecom functions (Hosting, Networks, Wholesale) Strategic partners delivering solutions as part of projects (e.g., Dell, Vodafone) Strategic partners providing business services for Synapse (e.g., marketing agencies, distributors) Senior Leadership Team Ideal Candidate Characteristics You will have a strong drive for fast time to value project completion goals for both B2B and Managed Service implementations. Excellent at working under pressure to tight deadlines, creative problem solving and inter-personal skills to work with internal resources, customers and vendors. Demonstrate a positive motivated attitude Excellent problem-solving skills Ability to work under pressure Ability to achieve tight deadlines Takes responsibility for own work Excellent communication skills (written & verbal) Exceptional listener Able to balance the conflicting needs of others to deliver the best possible outcome Commitment to providing excellent customer service Strong reporting skills Experience Essential Requirements The candidate we are looking for will demonstrate a level of expertise in Experience of Prince2/Waterfall project management Working knowledge of MS Office inc. Project and Visio Ability to spot and fill gaps in processes Strong communication & interpersonal skills Good understanding of/ability to rapidly learn Enterprise IT concepts particularly in the fields of Infrastructure, Networking, Connectivity, Data Centre, Cloud & Resilience Great ability to create project documents and proofread technical documents Strong self motivation and goal setting & chasing Flexible working techniques to work with teams and customers across the UK and IOM Education The Following Qualifications Are Desired But Not Essential Prince2 Practitioner or equivalent waterfall methodology (e.g PMP, IPMA) Any Business Analysis qualifications beneficial At a minimum, familiarity with ITIL concepts such as Change Management and Incident Management Close Date 24 Aug 2026 Please click here to read and review our Privacy Policy.

The Project Manager will deliver small to medium-sized projects for internal stakeholders and external customers, managing the full lifecycle from order to handover. Key duties include creating project plans, running requirement workshops, and driving internal strategic initiatives and business improvements.

Candidates must have expertise in Prince2/Waterfall methodologies and proficiency in MS Project and Visio. A strong understanding of Enterprise IT concepts such as networking, cloud, and resilience is required, along with excellent interpersonal and communication skills.

• Competitive Salary and Benefits package

• Problem solvingPreferred
• Project managementPreferred

Identified from the job description. Confirm important requirements above.

• Project Management
• Prince2
• Waterfall Methodology
• MS Project
• MS Visio
• Stakeholder Management
• B2B Implementation
• Managed Services
• Requirement Gathering
• ITIL
• Infrastructure
• Networking
• Cloud Computing
• Data Centre
• Communication Skills
• Problem Solving

• Management & Leadership
• Technology
• Consulting
• Customer Service & Support
• Software

Minimum education

Professional degree

Minimum experience

2+ years

Apply by

Aug 23, 2026

Posting language

English

Working hours

35 hours per week

Seniority

Entry level