tour operator
The role involves directing daily operations, managing budgets, and supervising staff to ensure smooth business functioning. Key tasks include handling customer complaints, managing marketing contracts, and coordinating transportation and accommodation reservations.
- On-site
- Vancouver, BC
- Posted Aug 23, 2026
- Apply by Aug 28, 2026
- 1 position
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Job summary
Overview Languages English Education Secondary (high) school graduation certificate Experience 2 years to less than 3 years On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Direct and control daily operations Evaluate daily operations Plan and organize daily operations Establish or implement policies and procedures for staff Plan and control budget and inventory Manage contracts for advertising or marketing strategies Hire, train and supervise staff Address customers' complaints or concerns Prepare and submit progress and other reports Establish work schedules Ensure smooth operation of computer equipment and machinery Describe points of interest, answer questions and supply information Confirm transportation and accommodation reservations Arrange for maintenance and repair work Co-ordinate, assign and review work Additional information Personal suitability Efficient interpersonal skills Benefits Health benefits Dental plan Financial benefits Bonus Group insurance benefits
What you’ll do
The role involves directing daily operations, managing budgets, and supervising staff to ensure smooth business functioning. Key tasks include handling customer complaints, managing marketing contracts, and coordinating transportation and accommodation reservations.
Requirements
Candidates must have a secondary school graduation certificate and between 2 to 3 years of relevant experience. Proficiency in English and strong interpersonal skills are required.
Benefits
• Health benefits • Dental plan • Bonus • Group insurance benefits
Listed skills
- Customer servicePreferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Operations Management
- Budgeting
- Inventory Control
- Contract Management
- Staff Supervision
- Customer Service
- Reporting
- Scheduling
- Reservation Management
- Interpersonal Skills
Job areas
- Hospitality
- Management & Leadership
- Customer Service & Support
- Transportation
- Administrative
Additional details
- Minimum education
- High school
- Minimum experience
- 2+ years
- Apply by
- Aug 28, 2026
- Posting language
- English
- Working hours
- 40 hours per week
- Seniority
- Mid-Senior level