Maple Leaf Foods IncVerified Job Source

Operations Online Superuser

London, ON
On-site
Posted Sep 9, 2026
1 position

$27–$32 / hour

Opens an external site

Employment type: Full-time
Experience level: Mid-level · 2+ years
Apply by: Oct 9, 2026
Posting language: English
Working hours: 40 hours per week
Seniority: Not Applicable

Job summary

The Operations Superuser serves as the Subject Matter Expert for online operations equipment, focusing on building and sustaining technical knowledge. They are responsible for training operators, supporting breakdown recovery, and partnering with maintenance teams to drive equipment performance.

Job details

Location: 1577 Wilton Grove Road, London, ON Job Type: Full-Time Posting Date: September 8, 2026 | Application Deadline: September 15, 2026 Shift Details: [5 Days per week] | Core shift times: 7am – 3:30pm (shifts may be subject to change) 2026-LDN-51 Reason for vacancy: [Incremental Headcount] About Us We’re a carbon-neutral food company on a mission to Raise the Good in Food—through better nutrition, safer workplaces, humane animal care, and sustainability efforts that protect our planet. We also work to reduce food insecurity in Canada. Join us and help build a better future. Position Summary The Operations Superuser is responsible for building, maintaining, sharing, and sustaining knowledge of London Poultry’s Online operations equipment Key Responsibilities Serve as the Subject Matter Expert (SME) for Online Operations Equipment Develop and maintain a comprehensive understanding of Online Operations systems, including Rapids, Robot Graders, Foodmate equipment, Tavil packaging systems, automation controls, conveyors, and associated support equipment. Partner Closely with Automation and Maintenance Teams Lead Equipment Training and Knowledge Transfer Support Troubleshooting and Breakdown Recovery Drive Equipment Reliability and Performance Validate System Performance Following Maintenance Activities Develop and Assess Operator Competency Act as the Central Knowledge Resource Between Shifts Support Continuous Improvement Projects Promote Safety, Food Safety, and Compliance Maintain Equipment Documentation What’s in it for you? $27-$32 per hour (based on progression, experience, skills and other organizational requirements) Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America. An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best. Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing. Defined Contribution Pension Plan with company matching Qualifications Minimum 2 years of experience in a Live Poultry facility Proficient use of technology including tablets Strong understanding of automation and machine logic Highly motivated Strong communication skills Apply Now Submit your resume via: Online Portal Disclaimer: AI will not be used in any part of the recruitment process (screening, assessment, or selection). We thank all applicants for their interest in exploring employment opportunities with Maple Leaf Foods; however, only those selected for an interview will be contacted. We champion diversity and inclusion as part of our purpose and vision, living our Leadership Values and driving results. We are an equal opportunity employer committed to an inclusive workplace. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status under applicable law. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

What you’ll do

Requirements

Candidates must have a minimum of 2 years of experience in a live poultry facility and a strong understanding of automation and machine logic. Proficiency with technology, specifically tablets, and strong communication skills are required.