Night auditor

Job summary

Complete end-of-day hotel accounting tasks, process guest payments and adjustments, balance and secure the bank, and prepare audit and variance reports. Support overnight guest services by handling check-ins, room sales, keys, telephone requests, and emergency records while following company standards and safety procedures.

Job details

POSITION SUMMARY Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date. Process all payment types such as room charges, cash, checks, debit, or credit. Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges. Print contingency lists to have a record of all guests in case of emergency. Sell a room/accommodation to guests without reservations based on availability. Operate telephone switchboard station, process requests for wake-up calls, and advise guest of any messages. Complete the Room Rate Variance Report. Process all guest check-ins and assign room. Activate or reissue room keys using electronic key machine. Count bank at end of shift and secure bank. Balance and drop receipts according to Accounting specifications. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1-year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Notification to Applicants: The Westin Edmonton takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com [CanadaApplicationAccommodation@marriott.com] and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process. At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

What you’ll do

Complete end-of-day hotel accounting tasks, process guest payments and adjustments, balance and secure the bank, and prepare audit and variance reports. Support overnight guest services by handling check-ins, room sales, keys, telephone requests, and emergency records while following company standards and safety procedures.

Requirements

A high school diploma or GED is preferred, along with less than one year of related work experience; supervisory experience and certifications are not required. Candidates should provide professional guest service, communicate clearly, handle payments accurately, and follow company policies and quality standards.

Listed skills

• Teamwork · Preferred
• Safety Compliance · Preferred
• Cash handling · Preferred
• report preparation · Preferred
• Payment Processing · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Night Audit
• Payment Processing
• Account Reconciliation
• Guest Check-In
• Room Assignment
• Electronic Key Management
• Telephone Switchboard Operation
• Guest Service
• Cash Handling
• Report Preparation
• Emergency Preparedness
• Professional Communication
• Teamwork
• Confidentiality
• Safety Compliance
• Variance Reporting
• Optimism
• Supervision
• Accounting
• Auditing
• Quality Assurance
• Reservations

Job areas

• Hospitality
• Finance & Accounting
• Customer Service & Support
• Administrative
• Security & Safety
• Night Auditor
• Receptionists (general)
• Hotel, Motel, and Resort Desk Clerks

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