Senior Key Account Manager

Job summary

The Senior Key Account Manager is responsible for managing strategic relationships with key clients to drive business growth and profitability. They will develop and execute account plans, negotiate contracts, and ensure the delivery of high-quality service to meet client needs.

Job details

Job Description: The Senior Key Account Manager ensures the delivery of business metrics for Mars Food & Nutrition Grocery accounts. In this role you will be accountable for budgetary & trade management, profitable business growth via the achievement of specific distribution, promotional, pricing, planogram, innovation, and shelving execution & negotiation. This role is based in Bolton with regular in-office collaboration expected. Flexibility is a key enabler—empowering associates to make choices that support both business outcomes and personal needs, including remote work. What are we looking for? Bachelor’s degree 5 + years of relevant experience. Experience in sales at a retail/account level in CPG. Strong analytical skillset, experience working with syndicated data platforms such as Nielsen. Experience with joint business planning and execution. Able to travel 10% of the time What will be your key responsibilities? Responsible for achieving profitable sales and share growth in alignment with SCM model & sales plan objectives Responsible for the tactical, daily execution of the business to include merchandising objectives, new item acceptance, assortment optimization, budget adherence, and building customer relationships with the buying desk. Key point person for customer on items relating to daily operations of the business. Responsible for the development of effective and productive relationships within all levels of customer responsibility, as well as within the sales business unit and cross-functional teams. Work with copilots & cross functional business unit resources to develop execution plans that align with the strategy for Mars Food & Nutrition Canada Analyze business opportunities and provide input into the development of go-to-market (i.e. new item launches, trade deployment, pack creation, etc.) plans and activity sets. Work collaboratively with demand planning to provide annual and ongoing customer forecasting for new product concepts, initiatives, and annual brand plans. Lead collaborative planning, recommending new approaches and processes that ensure better customer planning, input, and alignment of improved activity sets. Position must analyze and communicate the future and emerging needs within the channel so that Mars Food & Nutrition is in a position to win. Fiscal responsibility, specifically associated with developing, managing and delivering a sound financial plan for the account and maintaining a year end position What can you expect from Mars? Work with diverse and talented Associates, all guided by the Five Principles. Join a purpose driven company, where we’re striving to build the world we want tomorrow, today. A strong focus on learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus. #LI-Hybrid The base pay range for this position at commencement of employment is expected to be between the below range CAD 108,661.00 - CAD 142,617.00. Please note: This job posting is for an existing vacancy. AI is used as a supporting tool in our recruitment process.

What you’ll do

The Senior Key Account Manager is responsible for managing strategic relationships with key clients to drive business growth and profitability. They will develop and execute account plans, negotiate contracts, and ensure the delivery of high-quality service to meet client needs.

Requirements

Candidates should possess significant experience in key account management within a relevant industry. Strong leadership, communication, and analytical skills are required to effectively manage complex client portfolios.

Listed skills

• Negotiation · Preferred
• client relations · Preferred
• Business development · Preferred
• Forecasting · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Key Account Management
• Strategic Planning
• Relationship Management
• Sales Strategy
• Business Development
• Negotiation
• Client Relations
• Market Analysis
• Forecasting
• Budget Management
• Planning
• Management
• Operations
• Innovation
• Artificial Intelligence
• Sales
• Business Metrics
• New Product Development
• Demand Planning
• Go-to-Market Strategy
• Financial Planning
• Supply Chain Management
• Planogram
• Business Planning
• Merchandising
• Balanced Budgeting
• Customer Relationship Building
• Assortment Optimization

Job areas

• Management & Leadership
• Sales
• Food & Beverage
• Key Account Manager
• Commercial Sales Representatives
• Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products