Mary Kane
Open to opportunitiesEnglish Language Teacher and Learning Support | Administration and Customer Service
Vancouver, British Columbia
About
Adaptable and detail-oriented professional with a multidisciplinary background in education, administration, law, logistics, customer service, and environmental planning. Experienced in customer relations, data entry, booking systems, document preparation, operational coordination, one-to-one learning support and classroom assistance.
Skills
- Administrative Support
- Canva
- Communication
- CRM Systems
- Customer service
- Data entry
- document preparation
- Google Workspace
- learning support
- Logistics
- Microsoft Office
- Organization
Experience
Learning Support
Home-Based Learning Support
Jul 2026 to Aug 2026
Ireland
• Provided one-to-one summer learning support in literacy, gross motor, and fine motor skills. • Adapted structured activities to individual learning needs and abilities. • Maintained a patient, supportive, and encouraging learning environment.
English Language Teacher
Global English Teaching Academy
Jan 2026 to Jun 2026
Austria
• Delivered intensive one-week ESL programs to schools across Austria to students of varying ages and language levels. • Adapted teaching approaches to diverse learning needs.
English Language Teacher / Classroom Support
Lettergesh National School
Apr 2024 to Jun 2025
Ireland
• Provided one-to-one English language support and classroom assistance for international students. • Adapted activities and communication to individual learning requirements.
General Crew/Ticket Agent
Killary Fjord Boat Tours
Apr 2024 to Jun 2025
Ireland
• Managed ticket sales, customer enquiries, bookings, and operator communications. • Used Bokun for reservations and handled cash/card transactions accurately. • Supported daily operations, bar service, and passenger safety.
Hospitality Assistant (Casual)
University of Notre Dame Kylemore
Mar 2024 to Nov 2025
Ireland
• Prepared dining and event spaces, coordinated service requirements, and assisted students, corporate guests, and retreat attendees while maintaining high standards of customer service. • Set up and supported corporate events, fine-dining experiences, and retreats, ensuring smooth and efficient service throughout.
Dispatch & Logistics Coordinator
Barna Recycling
Oct 2023 to Mar 2024
Ireland
• Coordinated customer transactions from enquiry through delivery/collection. • Maintained accurate data using CRM systems and provided administrative and logistics support. • Managed multiple customer and operational priorities efficiently.
History Guide
Kylemore Abbey
Jun 2021 to Apr 2023
Ireland
• Delivered history, geography, and cultural presentations to diverse visitors. • Supported events and provided customer service in a busy tourism environment.
Legal Secretary
Mannion Aird & Co. Solicitors
Jan 2021 to Dec 2021
Ireland
• Prepared legal documents, completed Dictaphone transcription, filing, data entry, and client communications. • Handled confidential information professionally.
English Language Teacher
NED Training Centre
Aug 2019 to Mar 2020
Ireland
• Planned and delivered interactive lessons for adult learners and provided additional support classes.
English Language Teacher
Little Fox Language Academy
Mar 2016 to Mar 2018
South Korea
• Taught English to children aged 6–14; adapted curriculum and monitored student progress.
Education
University of Galway
Specialist Diploma, Corporate Environmental Planning, Corporate Environmental Planning
2022 to 2023
National University of Ireland, Galway
Bachelor of Laws (LL.B.), Law
2012 to 2014
National University of Ireland, Galway
BA, Geography & Legal Studies
2009 to 2012
Licences & certifications
TEFL - 140 hours, 6 Assignments, 6 Teaching Practises
First Aid
Safe Pass
Manual Handling
HACCP
Fire Safety
UK Child Protection & Safeguarding
Serving It Right BC
ICDL CORE - Computer & Online Essentials, Documents, Presentations & Spreadsheets
