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HVAC Technical Support Advisor

  • Calgary, AB
  • Hybrid
  • Posted Sep 24, 2026
  • 1 position

$70,000–$95,000 / year

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Employment type
Full-time
Experience level
Senior · 5+ years
Minimum education
Professional degree
Apply by
Oct 17, 2026
Posting language
English
Working hours
40 hours per week
Seniority
Mid-Senior level

Job summary

Provide technical after-sales support and troubleshooting for HVAC-R equipment to contractors and partners via phone, video, or on-site visits. Facilitate equipment start-ups, manage technical claims, and deliver training to customers and internal staff.

Job details

Provide technical after-sales support and troubleshooting for HVAC-R equipment to contractors and partners via phone, video, or on-site visits. Facilitate equipment start-ups, manage technical claims, and deliver training to customers and internal staff. Requires a technical diploma in HVAC-R and 5 to 10 years of relevant field experience. Candidates must possess strong troubleshooting skills, proficiency with electrical schematics, and the ability to travel.

What you’ll do

Provide technical after-sales support and troubleshooting for HVAC-R equipment to contractors and partners via phone, video, or on-site visits. Facilitate equipment start-ups, manage technical claims, and deliver training to customers and internal staff.

Requirements

Requires a technical diploma in HVAC-R and 5 to 10 years of relevant field experience. Candidates must possess strong troubleshooting skills, proficiency with electrical schematics, and the ability to travel.

Benefits

  • Medical coverage
  • Dental coverage
  • Short-term disability protection
  • Long-term disability protection
  • Collective registered retirement savings plan
  • Wellness spending account
  • Employee assistance program
  • Telemedicine
  • Reimbursement of professional association membership fees
  • Early vacation program

Listed skills

  • Customer service · Preferred
  • Problem solving · Preferred
  • MS-Office · Preferred
  • Communication · Preferred
  • Troubleshooting · Preferred
  • Technical Support · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Problem solving
  • HVAC-R
  • Troubleshooting
  • Mechanical equipment
  • Controls
  • MS Office
  • Electrical wiring schematics
  • Technical training
  • Communication
  • Organizational skills
  • Resourcefulness
  • Report writing
  • Public speaking
  • Customer service
  • Technical support

Job areas

  • Trades
  • Engineering
  • Customer Service & Support
  • Manufacturing

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