HVAC-R Distributor | Improving lives, in every degree / Distributeur CVCA-R | Améliorer les vies, à tous les degrés
Saint-Bruno-de-Montarville, Quebec
For more than 70 years, we've been making a difference, in every degree. At Master, our people are the driving force behind our success. As Canada's largest HVAC-R distributor and one of North America's industry leaders, we're proud to bring together more than 2,000 employees across nearly 100 locations in Canada and the United States. Every day, our teams help deliver innovative solutions that improve comfort, energy efficiency, and building performance. Through collaboration, expertise, and a commitment to doing what's right, we create lasting value for our customers, partners, and communities. Guided by our purpose — Improving people's lives, in every degree — we empower our employees to grow, make a meaningful impact, and build rewarding careers in an environment where people, teamwork, and continuous improvement come first. Depuis plus de 70 ans, nous faisons une différence, à tous les degrés. Le Groupe Master est le plus important distributeur de CVAC-R au Canada et l'un des chefs de file de l'industrie en Amérique du Nord. Avec plus de 2 000 employés et près de 100 succursales au Canada et aux États-Unis, nous soutenons les entrepreneurs, les ingénieurs et les partenaires de l'industrie grâce à des solutions qui contribuent au confort, à la performance et à l'efficacité énergétique des bâtiments. Notre succès repose avant tout sur nos employés. Chaque jour, nos équipes mettent leur expertise, leur esprit de collaboration et leur engagement au service de nos clients et partenaires. Ensemble, nous créons un environnement où la croissance, la simplicité, le travail d'équipe et l'intégrité guident nos décisions et nos actions.Notre succès repose avant tout sur nos employés. Chaque jour, nos équipes mettent leur expertise, leur esprit de collaboration et leur engagement au service de nos clients et partenaires. Ensemble, nous créons un environnement où la croissance, la simplicité, le travail d'équipe et l'intégrité guident nos décisions et nos actions.
Hybrid · Vaughan
Manage and collect receivables for an assigned territory, reconcile customer accounts, release orders for inventory-ready items, and assess credit-limit exceptions. Generate and interpret credit reports, resolve sensitive collection cases, and communicate professionally with customers and internal sales teams.
Hybrid · Montréal
Supervise the internal sales representatives, assign cases according to priorities and expertise, and develop tools and training to improve team effectiveness. Coordinate claims with sales and product leadership and evaluate employees in partnership with the director.
On-site · Hamilton
Receive, verify, label, and store goods; maintain accurate inventory records; and pick and pack orders for customers, transfers, and courier deliveries. Assist customers with loading and unloading, organize stock, maintain a safe and clean workplace, and complete related warehouse and inventory tasks.
Hybrid · Saint-Bruno-de-Montarville
Conduct legal and property-related research, including title searches and project notices, and gather information to support credit file evaluation and follow-up. Communicate with clients and general contractors to open projects in the system and maintain records, provide occasional customer support, and handle administrative tasks for the credit department.
Hybrid · Laval
Provide professional customer service, identify customer needs, recommend suitable products, and process sales, orders, and quotations. Coordinate with suppliers and internal teams, follow up after sales, maintain inventory and order accuracy, and assist with product guidance, fulfillment, warehouse tasks, and invoicing as needed.
Hybrid · Québec
Coordinate communications among the company, manufacturers, contractors, and carriers, and manage project administration and order tracking through delivery. Submit production documentation, update project and billing systems, plan deliveries, coordinate factory dispatch, and communicate with after-sales service when commissioning is required.
On-site · Saint-Bruno-de-Montarville
Make reliable, safe deliveries while following driving-hour regulations, and load and unload goods using the available equipment. Complete vehicle inspections, use Geotab to track service hours, report maintenance needs, and represent the company professionally to customers.
Hybrid · Montréal
Design scalable data models, curated datasets, and robust ETL/ELT pipelines that turn operational data into reliable assets for reporting and analytics. Develop reusable integration frameworks, strengthen data quality and security, contribute to data standards, and support the transition to a modern cloud data platform.
On-site · Kelowna
Provide customer service to wholesale customers, process orders and quotations, handle incoming calls and messages, and recommend products to meet customer needs. Support sales teams, source HVAC-R parts and equipment, maintain accurate and clean inventory, resolve customer concerns, and participate in after-hours on-call duties.
Hybrid · Burnaby
Develop customer relationships and sell HVAC-R equipment and solutions across commercial rooftop, refrigeration, hydronic, and residential product lines. Assess customer needs, provide technical guidance and proposals, negotiate sales, visit construction sites, and maintain customer and sales records.
On-site · Fredericton
Provide customer service in a wholesale distribution setting, process orders and quotations, respond to customer inquiries, and recommend suitable products. Support sales teams, source HVAC-R parts and equipment, maintain accurate inventory, and perform other branch duties, including participation in an after-hours on-call rotation.
On-site · Oshawa
The Branch Director is responsible for planning, organizing, and directing branch operations to achieve organizational goals while managing budgets and inventory. They also lead, coach, and train staff while developing sales strategies to drive revenue and maintain strong stakeholder relationships.
Hybrid · Montréal
The National Segment Leader is responsible for driving profitable growth and defining the end-to-end strategy for the Service, Replacement, and Retrofit segment. This role involves leading cross-functional teams through influence to align sales, marketing, and operations with segment objectives.
Hybrid · Vaughan
The Outside Sales Representative will identify and develop relationships with residential HVAC clients to promote and sell equipment solutions. They are responsible for preparing technical proposals, negotiating contracts, and providing ongoing technical expertise to ensure optimal system performance.
Hybrid · Québec
The Outside Sales Representative is responsible for promoting and selling HVAC-R products to engineers, contractors, and building owners. They will also manage technical specifications, conduct product presentations, and provide expert support to clients.
Hybrid · Montréal
The National Segment Leader is responsible for driving profitable growth and defining the residential segment strategy for HVAC-R equipment distribution. This role involves leading cross-functional teams through influence to align sales, marketing, and operations with strategic business objectives.
Hybrid · Saint-Bruno-de-Montarville
Manage and collect receivables for an assigned territory while reconciling customer accounts accurately. Act as a financial analyst to interpret credit reports and resolve sensitive collection cases independently.
Hybrid · Montréal
The Senior ITSM Specialist is responsible for designing, implementing, and maturing core IT service management processes across the organization. This role acts as a subject matter expert, managing end-to-end service delivery while collaborating with IT, business stakeholders, and vendors.
Hybrid · Calgary
Provide technical after-sales support and troubleshooting for HVAC-R equipment to contractors and partners via phone, video, or on-site visits. Facilitate equipment start-ups, manage technical claims, and deliver training to customers and internal staff.
On-site · Oshawa
The Warehouse Associate is responsible for receiving, labeling, and storing shipments while maintaining accurate inventory records. They will also pick and pack customer orders and assist with loading and unloading parts using a forklift.
