Warehouse Associate

Join the Master Family! At Master, we offer a lively, fun, and welcoming workplace where open communication is at the heart of everything we do. We value strong connections with our colleagues and believe that teamwork is the key to our success. Do you enjoy staying organized and paying attention to detail? If so, Master could be just the place for you! We're looking for a new Warehouse Associate to join our Ottawa, Ontario team. In this role, you’ll be responsible for receiving, labeling, and storing shipments, checking for any stock damage, keeping inventory records accurate, and efficiently fulfilling customer orders. Schedule: Full-time, Monday to Friday, 8 AM to 5 PM—no weekends! If you're ready to be part of a dynamic team and make a real impact, we’d love to hear from you! What you will accomplish with us: Receive goods, confirm quantities, and enter them into our system Pick and pack orders for sales, warehouse transfers, and courier deliveries Provide top-notch customer service Help customers load and unload parts by hand or with a forklift Stock shelves and organize overstock areas Keep your work environment safe and clean Follow all company safety regulations Handle various other duties like opening crates, preparing orders, and inventory tasks What You Bring to Our Team: Experience with forklift operation (counterbalance) Dangerous Goods certification (a plus!) Ability to lift/move heavy products (up to 50 lbs.) Team spirit and strong organizational skills Ability to work under pressure Initiative and resourcefulness A strong work ethic and a positive attitude If this sounds like you, we’d love to have you on our team! Compensation Information: Base Salary Range: $40,000 - $50,000 annually Supplemental Pay Types Include: Annual bonus The final salary will be determined based on the candidate’s skills and experience, in compliance with applicable regulations. Competitive Benefits: In addition to a rewarding career within our team, we offer Medical and dental coverage from day one, along with short and long-term disability protection Contribution to a collective registered retirement savings plan upon starting your role. Wellness spending account An employee assistance program including psychological, financial, and legal support. Access to telemedicine from the beginning of your employment. Reimbursement of professional association membership fees. Early vacation program. Work–life balance supported through a hybrid work policy. For more than 70 years, we've been making a difference, in every degree. At Master, our people are the driving force behind our success. As Canada's largest HVAC-R distributor and one of North America's industry leaders, we're proud to bring together more than 2,000 employees across nearly 100 locations in Canada and the United States. Every day, our teams help deliver innovative solutions that improve comfort, energy efficiency, and building performance. Through collaboration, expertise, and a commitment to doing what's right, we create lasting value for our customers, partners, and communities. Guided by our purpose — Improving people's lives, in every degree — we empower our employees to grow, make a meaningful impact, and build rewarding careers in an environment where people, teamwork, and continuous improvement come first.

The Warehouse Associate is responsible for receiving, labeling, and storing shipments while maintaining accurate inventory records. They will also pick and pack customer orders and assist with loading and unloading parts using a forklift.

Candidates should have experience operating a counterbalance forklift and the ability to lift up to 50 lbs. A Dangerous Goods certification is considered a plus, along with a strong work ethic and organizational skills.

• Medical coverage • Dental coverage • Short-term disability protection • Long-term disability protection • Collective registered retirement savings plan • Wellness spending account • Employee assistance program • Telemedicine • Professional association membership fee reimbursement • Early vacation program • Hybrid work policy

• Customer servicePreferred
• Heavy LiftingPreferred
• OrganizationPreferred
• Safety CompliancePreferred
• Forklift operationPreferred
• Inventory managementPreferred

Identified from the job description. Confirm important requirements above.

• Forklift operation
• Inventory management
• Order picking and packing
• Customer service
• Shipping and receiving
• Organization
• Heavy lifting
• Safety compliance

• Logistics
• Manufacturing
• Trades
• Customer Service & Support

Minimum experience

0+ years

Apply by

Oct 2, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Entry level