Project Manager - ServiceNow
- Calgary, AB
- On-site
- Posted Sep 18, 2026
- 1 position
Opens an external site
- Employment type
- Contract
- Experience level
- Lead · 10+ years
- Minimum education
- Professional degree
- Apply by
- Oct 14, 2026
- Posting language
- English
- Working hours
- 40 hours per week
- Seniority
- Mid-Senior level
- Application method
- Direct apply is available
Job summary
Lead the end-to-end delivery of ServiceNow CSM projects, managing scope, budget, and resources. Coordinate cross-functional teams and provide executive reporting on project health and delivery metrics.
Job details
MatchBox Consulting Group is currently seeking a Project Manager - ServiceNow for a 12 month contract role with a client of ours located in Calgary. Responsibilities Lead end-to-end delivery of ServiceNow CSM projects and programmes. Develop and manage project scope, budget, schedule, resources and dependencies. Drive stakeholder engagement and business requirement alignment. Facilitate workshops to define solution requirements and priorities. Coordinate developers, architects, analysts, testers and vendors. Monitor project health, risks, issues and mitigation activities. Ensure adherence to AESO Solution Delivery LifeCycle. Provide executive reporting, status updates and delivery metrics. Requirements Degree or Diploma in Computer Science, Information Technology, Engineering, Business Administration, or a related field. PMP, PRINCE2, Agile or equivalent project management certification preferred. Minimum 5 years of hands-on ServiceNow project management experience. Minimum 7 years managing enterprise technology or transformation projects. Proven experience delivering ServiceNow implementations and enhancements. Strong practical experience of managing CSM For more current job opportunities, Follow MatchBox at linkedin.com/company/matchbox-recruitment/ _________________________ About MatchBox Headquartered in downtown Vancouver and serving clients nationally, MatchBox is one of the leading recruitment and solutions firms that specializes in the fields of IT & Technology, Engineering & Technical, Real Estate & Construction, and Accounting & Finance. We offer unrivaled expertise with our team's extensive experience in the recruitment and professional services industry. We are dedicated to building great connections and creating strong opportunities within the workforce and the labor market. Equal Opportunities MatchBox is committed to providing equal opportunities for all applicants. We welcome and encourage applications from people of all backgrounds, including members of minority groups such as racialized individuals, people with disabilities, LGBTQ+ individuals, and Indigenous peoples. It is a priority for us that all candidates are treated fairly and without discrimination. Our recruitment teams receive ongoing training on using objective criteria for evaluating candidates and other related topics to create an inclusive and welcoming environment for all. Work Permits Please note that we require all interested candidates to obtain the necessary work permits from the Government of Canada prior to submitting an application. This position is open exclusively to individuals residing in Canada and legally authorized to work in Canada. Applications not meeting these criteria will not be considered. Further Consideration We receive a high volume of applications and are only able to contact candidates who are selected for further consideration. Find out more at www.matchboxhr.com
What you’ll do
Lead the end-to-end delivery of ServiceNow CSM projects, managing scope, budget, and resources. Coordinate cross-functional teams and provide executive reporting on project health and delivery metrics.
Requirements
Requires a degree in a related field and at least 7 years of experience managing enterprise technology projects, with 5 years specifically in ServiceNow. PMP, PRINCE2, or Agile certifications are preferred.
Listed skills
- Executive Reporting · Preferred
- Agile · Preferred
- Project management · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- ServiceNow CSM
- Project Management
- Stakeholder Engagement
- Budget Management
- Resource Coordination
- Risk Mitigation
- Solution Delivery LifeCycle
- Executive Reporting
- Agile
- Workshop Facilitation
Job areas
- Technology
- Management & Leadership
- Consulting
- Software
- Engineering
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