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ServiceNow Developer

  • Calgary, AB
  • On-site
  • Posted Oct 14, 2026
  • 1 position

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Employment type
Contract
Experience level
Senior · 5+ years
Minimum education
Professional degree
Posting language
English
Working hours
40 hours per week
Seniority
Mid-Senior level
Application method
Direct apply is available

Job summary

Lead the design, development, and implementation of ServiceNow solutions across ITSM, IRM/GRC, and CSM, providing technical guidance to developers and project teams. Build workflows, automations, integrations, and custom applications; resolve complex issues; review code; support testing, deployments, and upgrades; and promote platform best practices and continuous improvement.

Job details

MatchBox Consulting Group is currently seeking a ServiceNow Developer for a 12 month contract role with a client of ours located in Vancouver. Responsibilities Lead the design, development and implementation of ServiceNow solutions across ITSM, IRM/GRC and CSM. Provide technical leadership and guidance to developers, administrators and project teams. Design and build workflows, automations, integrations and custom applications. Collaborate with stakeholders to define requirements and deliver scalable solutions. Lead troubleshooting and resolution of complex platform and integration issues. Conduct code reviews and support testing, deployments and platform upgrades. Ensure solutions align with ServiceNow best practices, security requirements and enterprise standards. Drive continuous improvement and share knowledge across the team. Requirements ServiceNow Certified System Administrator (CSA) required. One or more advanced ServiceNow certifications preferred, such as: Certified Application Developer (CAD) CIS-ITSM CIS-CSM CIS-GRC/IRM Certified Technical Architect (CTA) pathway certifications. 5+ years of hands-on ServiceNow development experience in an enterprise environment. Strong experience with ServiceNow ITSM, IRM/GRC and CSM. Experience leading the technical delivery of ServiceNow projects and enhancements. Advanced knowledge of JavaScript, Glide APIs, business rules, client scripts, Flow Designer and integrations. Experience designing scalable solutions and translating business requirements into designs. Solid understanding of ServiceNow security, data models, CMDB and platform governance. Experience with platform upgrades, release management and testing practices. For more current job opportunities, Follow MatchBox at linkedin.com/company/matchbox-recruitment/ _________________________ About MatchBox Headquartered in downtown Vancouver and serving clients nationally, MatchBox is one of the leading recruitment and solutions firms that specializes in the fields of IT & Technology, Engineering & Technical, Real Estate & Construction, and Accounting & Finance. We offer unrivaled expertise with our team's extensive experience in the recruitment and professional services industry. We are dedicated to building great connections and creating strong opportunities within the workforce and the labor market. Equal Opportunities MatchBox is committed to providing equal opportunities for all applicants. We welcome and encourage applications from people of all backgrounds, including members of minority groups such as racialized individuals, people with disabilities, LGBTQ+ individuals, and Indigenous peoples. It is a priority for us that all candidates are treated fairly and without discrimination. Our recruitment teams receive ongoing training on using objective criteria for evaluating candidates and other related topics to create an inclusive and welcoming environment for all. Work Permits Please note that we require all interested candidates to obtain the necessary work permits from the Government of Canada prior to submitting an application. This position is open exclusively to individuals residing in Canada and legally authorized to work in Canada. Applications not meeting these criteria will not be considered. Further Consideration We receive a high volume of applications and are only able to contact candidates who are selected for further consideration. Find out more at www.matchboxhr.com

What you’ll do

Lead the design, development, and implementation of ServiceNow solutions across ITSM, IRM/GRC, and CSM, providing technical guidance to developers and project teams. Build workflows, automations, integrations, and custom applications; resolve complex issues; review code; support testing, deployments, and upgrades; and promote platform best practices and continuous improvement.

Requirements

Requires ServiceNow CSA certification and at least five years of hands-on enterprise development experience, including strong ITSM, IRM/GRC, and CSM expertise. Candidates should have advanced JavaScript and ServiceNow platform skills, experience leading technical delivery, and knowledge of scalable design, security, CMDB, governance, upgrades, release management, and testing; advanced ServiceNow certifications are preferred.

Listed skills

  • JavaScript · Preferred
  • Integrations · Preferred
  • Workflow Automation · Preferred
  • Troubleshooting · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • ServiceNow Development
  • ITSM
  • IRM/GRC
  • CSM
  • JavaScript
  • Glide APIs
  • Business Rules
  • Client Scripts
  • Flow Designer
  • Integrations
  • Workflow Automation
  • Solution Design
  • Platform Security
  • CMDB
  • Release Management
  • Troubleshooting

Job areas

  • Technology
  • Software
  • Consulting
  • Management & Leadership

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