Office Administration

Job summary

The Office Administrator provides administrative support to the dispatch function and ensures the efficient coordination of transportation activities. Responsibilities include handling customer inquiries, processing payments, inventory reconciliation, and managing office documentation.

Job details

COME GROW WITH US! McDougall Energy is a Canadian family-owned business that distributes quality petroleum products and services reliably and responsibly. We are dedicated to delivering customized solutions that meet customers’ needs, improve lives, and enrich communities. At McDougall Energy, we believe every team member has a role in fulfilling our purpose. That's why we give our people the trust, support, and opportunities they need to do their best work. We invite you to join us as we continue to connect customers to the energy solutions of today and tomorrow. We are proud to be recognized as a Platinum Club member of Canada's Best Managed Companies, having consecutively retained our designation since 2011. ABOUT THE OPPORTUNITY: McDougall Energy is seeking a dynamic and detail-oriented individual to join our team as an Office Administrator within our Burford operation. This is a contract position. Reporting to the Operations Manager, this position is an integral member of the Operations team and is responsible for providing administrative support to the dispatch function while ensuring the efficient coordination of transportation activities. Responsibilities include: * Assisting with answering incoming calls and attending to customer inquiries for fuel delivery, service, account information or other related items. * Taking customer POS payments * Assisting with inventory reconciliation * Organizing incoming and outgoing courier packages * Sorting and filing daily paperwork * Performing other duties as required, including but not limited to acting as back-up for dispatch administration ABOUT YOU: The ideal candidate will have: * Excellent customer service skills. * Strong interpersonal and communication skills (verbal and written). * Proficient computer skills and familiarity with Microsoft Office Suite. * Strong organization, time management, and problem-solving skills with the ability to multi-task with a sense of urgency in a fast-paced environment. WHAT WE OFFER: We offer career growth and development through on-the-job training, professional courses, and peer learning in a friendly and inclusive work environment that allows you to thrive both personally and professionally. We offer: * Pay: $23.00 Per hour * Overtime available - paid after 44 hours worked * Employee Assistance Program (EAP) Are you ready to power your career and make a difference at McDougall Energy? Get energized and apply online today at www.mcdougallenergy.com/careers [http://www.mcdougallenergy.com/careers]. McDougall Energy is committed to an inclusive, barrier-free recruitment and selection process and workplace. If you require any accommodation, please notify us and we will work with you to meet your needs. Confidentiality of all applicants assured. Only those selected for interviews will be contacted and we thank all other applicants for their interest. McDougall Energy does not use AI in the recruitment process.

What you’ll do

The Office Administrator provides administrative support to the dispatch function and ensures the efficient coordination of transportation activities. Responsibilities include handling customer inquiries, processing payments, inventory reconciliation, and managing office documentation.

Requirements

The ideal candidate possesses strong interpersonal and communication skills with proficiency in the Microsoft Office Suite. Candidates must demonstrate excellent organization, time management, and problem-solving abilities in a fast-paced environment.

Benefits

• Employee Assistance Program
• On-the-job training
• Professional courses
• Peer learning

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Problem solving · Preferred
• Organization · Preferred
• interpersonal skills · Preferred
• Multi-Tasking · Preferred
• Inventory Reconciliation · Preferred
• Data entry · Preferred
• Communication Skills · Preferred
• Microsoft Office Suite · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Interpersonal skills
• Communication skills
• Microsoft Office Suite
• Organization
• Time management
• Problem-solving
• Multi-tasking
• Inventory reconciliation
• Data entry
• Dispatch support
• Inventory Reconciliation
• Administrative Support
• Workplace Inclusivity
• Customer Service
• Communication
• Computer Literacy
• Confidentiality
• Employee Assistance Programs
• Problem Solving
• Microsoft Office
• Multitasking
• Operations Management
• Operations
• Sorting
• Time Management
• Coordinating
• Filing
• Customer Inquiries
• Detail Oriented

Job areas

• Administrative
• Logistics
• Customer Service & Support
• Energy
• Transportation
• Office Administrator
• Office Manager (General)
• Office Supervisors
• First-Line Supervisors of Office and Administrative Support Workers

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