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McDougall Energy Inc.

Verified Job Source

Connecting customers to the energy solutions of today and tomorrow.

Sault Ste Marie, ON

Oil and Gas
201–500 people

About

McDougall Energy is a Canadian family-owned business that distributes quality petroleum products and services reliably and responsibly. Trusted since 1949, McDougall Energy services homeowners, businesses, motorists, and wholesale energy customers with reliable propane, fuels, lubricants, and heating oil and owns and operates a network of branded retail fuel stations. Headquartered in Sault Ste. Marie, Ontario, McDougall Energy operates across Ontario and Western Canada with regional offices and teams. Our success is driven by our uncompromised commitment to delivering customized solutions that meet customers’ needs, improve lives, and enrich communities. We are proud to be among Canada’s Best Managed Companies as a Platinum Club member, having consecutively retained our Best Managed designation since 2011. At McDougall Energy, we believe every team member has a role in fulfilling our purpose. That's why we provide our people with the trust, support, and opportunities they need to do their best work. If you’re seeking to be part of a dynamic and growing team, we invite you to join us as we continue to connect customers to the energy solutions of today and tomorrow.

Open positions

Dispatcher

On-site · Goderich

The Dispatcher is responsible for planning and organizing deliveries to optimize equipment utilization and efficiency. They also manage communication with drivers and customers while ensuring adherence to safety policies and reporting requirements.

Dispatcher

On-site · St. Thomas

The Dispatcher is responsible for planning and organizing all deliveries to maximize efficiency and optimizing equipment utilization. They also communicate with customers regarding delivery requirements and coordinate with operations staff to troubleshoot truck maintenance.

Office Administration

On-site · Tillsonburg

The role involves managing incoming customer inquiries, processing payments, and assisting with inventory reconciliation. Additionally, the incumbent will handle office administrative tasks such as filing, courier management, and providing backup for dispatch administration.

Customer Service Representative

On-site · Sault Ste. Marie

The Customer Service Representative is responsible for providing efficient customer service and maintaining a clean, safe, and welcoming store environment. They must also manage cashier systems, ensure accurate paperwork, and enforce age verification for restricted products.

Customer Service Representative

On-site · Thunder Bay

The Customer Service Representative is responsible for providing efficient customer service, managing cashier operations, and maintaining a clean and safe store environment. They must also ensure accurate paperwork and enforce age verification for restricted products.

Customer Service Representative Lead Hand

On-site · Thunder Bay

The Lead Hand is responsible for providing efficient customer service, maintaining a clean and safe store environment, and ensuring accurate operation of cashier systems. They also support the Site Manager with daily retail operations and enforce age verification policies for restricted products.

Customer Service Representative

On-site · Thunder Bay

The Customer Service Representative is responsible for providing efficient customer service and maintaining a clean, safe, and welcoming store environment. They must also ensure accurate operation of cashier systems and enforce age verification for restricted products.

Customer Service Representative

On-site · Sault Ste. Marie

The Customer Service Representative is responsible for providing efficient customer service and maintaining a clean, safe, and welcoming store environment. They must also manage cashier systems, ensure accurate paperwork, and enforce age verification for restricted products.

Account Manager, Customer Excellence

On-site · Sault Ste. Marie

The Account Manager is responsible for resolving, documenting, and escalating customer inquiries across various service channels. They act as the primary point of contact to ensure reliable and responsive service while coordinating with cross-functional departments.

Customer Service Representative

On-site · Thunder Bay

The Customer Service Representative is responsible for providing efficient customer service and maintaining a clean, safe, and welcoming store environment. They must also ensure accurate operation of cashier systems and enforce age verification for restricted products.

Account Manager, Customer Excellence

On-site · Sault Ste. Marie

The Account Manager serves as the first point of contact for high-volume customer inquiries across various digital channels. They are responsible for resolving routine issues using approved playbooks and escalating complex cases to the appropriate functional owners.

Customer Service Representative Lead Hand

On-site · Sault Ste. Marie

The Lead Hand is responsible for providing efficient customer service, maintaining a clean and safe store environment, and ensuring accurate operation of cashier systems. They also support the Site Manager with daily retail operations and enforce age verification for restricted products.

Operations Supervisor

On-site · Timmins

The Operations Supervisor assists the Operations Manager in monitoring work activities, allocating resources, and organizing routes to meet customer demand. They are also responsible for planning fleet maintenance, conducting safety investigations, and ensuring continuous improvement in processes and profitability.

Dispatcher

On-site · Timmins

The Dispatcher is responsible for planning and organizing daily delivery schedules to maximize equipment utilization and efficiency. They also serve as the primary point of contact for drivers and customers to troubleshoot issues and ensure smooth operations.

Service Technician

On-site · Timmins

The Service Technician is responsible for installing propane tanks, regulators, and gas piping while performing regulatory inspections. They must also maintain equipment, manage contractor relationships, and ensure all work adheres to safety policies.

Accounts Receivable Representative

On-site · Sault Ste. Marie

The Accounts Receivable Representative is responsible for accurately reconciling and processing customer payments while monitoring accounts for credit policy compliance. They also manage billing reports, issue invoices, and respond to customer inquiries regarding account status.

Fleet Maintenance Advisor

On-site · Sudbury

The Fleet Maintenance Advisor provides technical support for fleet maintenance across various operations and monitors compliance with safety and maintenance standards. They also act as a subject matter expert, managing relationships with third-party repair shops and validating maintenance costs.

Professional Delivery Driver

On-site · Sault Ste. Marie

The Professional Delivery Driver is responsible for the safe transportation and delivery of bulk petroleum products to various client sites. They must also manage inventory, conduct daily vehicle inspections, and provide exceptional customer service while adhering to strict safety protocols.

Analytics Engineer

On-site · Sault Ste. Marie

The Analytics Engineer will build and support end-to-end analytics solutions, including data integration, modeling, and dashboard development. They will also collaborate with stakeholders to translate requirements into data structures and establish a centralized reporting framework.

Customer Service Representative

On-site · Seaforth

The Customer Service Representative is responsible for providing efficient customer service, operating cashier systems, and maintaining a clean and safe store environment. They must also ensure accurate paperwork and enforce age verification policies for restricted products.