On-site · Québec
Manage billing-related records, handle overflow calls, verify courier commissions, and analyze and process completed delivery calls. Create and correct delivery records, resolve client exceptions, process specialized client billing, and adjust fuel surcharges.
On-site · Saguenay
The dispatcher/operations assistant is responsible for managing call dispatching, tracking driver routes, and handling customer service inquiries. They also perform billing tasks and ensure that company policies and standards are communicated and followed.
On-site · Laval
Supervise dispatchers and messengers to ensure efficient delivery operations and quality service at the Laval branch. Manage team schedules, performance, and operational improvements while preparing for a future transition into a director role.
