Building Assistant Superintendent

Ajax, ON
On-site
Posted Sep 21, 2026
1 position

Opens an external site

Employment type: Full-time
Experience level: Mid-level · 2+ years
Posting language: English
Working hours: 40 hours per week

Job summary

The Assistant Superintendent is responsible for the daily maintenance, cleanliness, and smooth operation of the building. They also support the Property Manager and Superintendent with suite turnovers, emergency responses, and resident relations.

Job details

Role: Assistant Superintendent Reports to: Property Manager At Medallion we strive for success and we recognize it takes a great team to do that. We look for talented and experienced people in all aspects of Property Management, Customer Service, Development, and Construction, people who are committed to delivering the very best in the role that they play to make Medallion a forward thinking, thriving firm. About the Position The Assistant Superintendent is responsible for the daily maintenance, cleanliness, and smooth operation of the building while supporting the Property Manager and Superintendent. Key Responsibilities Building Maintenance & Operations * Perform routine inspection and maintenance of building systems including HVAC, plumbing, electrical, and mechanical equipment * Troubleshoot and resolve minor to moderate maintenance issues efficiently * Conduct preventative maintenance to ensure systems operate safely and effectively * Maintain building common areas, mechanical rooms, hallways, and exterior grounds Suite Maintenance & Turnovers * Respond promptly to in-suite maintenance requests (e.g., plumbing, electrical, appliances, repairs) * Coordinate and complete suite turnovers, including repairs, and preparation for new tenants * Ensure units meet company standards and are move-in ready Emergency Response * Respond to after-hours and weekend emergency calls on a rotational basis * Act quickly and effectively in emergency situations (e.g., leaks, power outages, fire alarms, flooding) * Follow proper safety and escalation procedures Groundskeeping & Seasonal Duties * Perform garbage removal and maintain waste management areas * Handle snow removal, salting, and general seasonal upkeep of the property * Maintain exterior cleanliness, including walkways, parking areas, and landscaping support Resident Relations & Customer Service * Address tenant concerns and complaints in a professional, respectful manner * Provide excellent customer service and maintain positive tenant relationships * Communicate effectively with Superintendent and Property Manager regarding issues or escalations General Repairs & Support * Perform general handyperson work * Assist with contractor supervision as needed * Ensure compliance with workplace safety standards and company policies Administrative & Reporting Support * Keep accurate records of maintenance work, inspections, and incidents * Report major repairs or system concerns to the Property Manager * Assist with inventory tracking for tools and supplies Qualifications & Skills * Previous experience as an Assistant Superintendent or in residential building maintenance * Strong working knowledge of electrical, plumbing, HVAC, and general building systems * Ability to troubleshoot mechanical issues independently * Experience handling emergency situations calmly and effectively * Strong communication and interpersonal skills * Customer-service oriented with a professional demeanor * Physically capable of performing maintenance tasks (lifting, standing, climbing stairs) * Availability for on-call rotation, including evenings and weekends

What you’ll do

Requirements

Candidates must have previous experience in residential building maintenance and a strong working knowledge of electrical, plumbing, and HVAC systems. The role requires physical capability, strong communication skills, and availability for on-call rotations.