Senior Medical Office Administrator

Senior Medical Office Administrator – Ottawa, ON – Full-Time If you’re seeking a meaningful role as a Medical Office Administrator with a growing healthcare team, this could be the right opportunity for you. Why Join Us?! Comprehensive Benefits Package: Health, Dental, Vision, Long Term Disability, Life Insurance, Accidental Death & Dismemberment; Opportunities for career growth; Commitment to education - personal and professional development; Our positions give you DIRECT patient care. Gain patient interaction experience Dedicated to the growing field of the Science of Sleep; We value all our employees, each person counts; Meaningful work; Help shape the future of sleep! Job Duties This position is full-time and will require someone who can work 37.5 hours per week Perform administrative duties such as handling referrals, booking patient appointments, preparing patient charts, filing, answering phones, updating the EMR system and coordinating physicians' clinics Help facilitate telemedicine clinics, interact with physicians and patients, and track metrics Must be comfortable with hands-on patient interaction Qualifications A minimum of 2+ years of professional administrative experience (preferred) Medical Office diploma or related program (preferred); Excellent organizational and administrative skills with impeccable attention to detail The ability to quickly learn and understand various processes in a constantly changing environment An assertive, professional, and friendly interpersonal manager with strong customer service values Strong written and verbal communication skills Time management skills and ability to work effectively under pressure and meet demanding deadlines Ability to multi-task, assess situations and prioritize tasks accordingly Good listening skills along with the ability to accept and follow direction Wage: $22-$24/hour (dependent on experience) MedSleep is built on skilled and dedicated employees, and we strive to create a great place to work and grow. We provide high‑quality sleep therapy services across Canada, including clinical consultations, diagnostic testing, and treatment for sleep disorders. Vacancy Disclosure: this posting represent a current, existing vacancy within our organization. AI Use Statement: MedSleep uses artificial intelligence (AI) tools to assist in screening and evaluating candidate information. AI is used to ensure consistency, fairness, and efficiency in the recruitment process. All decisions are guided by human oversight and in compliance with Ontario's Employment Standards Act (ESA). By submitting your application, you consent to the use of AI for these purposes.

Perform administrative duties including handling referrals, booking appointments, and managing patient charts and EMR systems. Facilitate telemedicine clinics and provide direct, hands-on patient interaction.

Preferred candidates have 2+ years of professional administrative experience and a Medical Office diploma. Must possess strong organizational skills, professional communication, and the ability to work under pressure.

• Health Insurance • Dental Insurance • Vision Insurance • Long Term Disability • Life Insurance • Accidental Death & Dismemberment • Career Growth Opportunities • Professional Development

• Time managementPreferred
• Customer servicePreferred
• OrganizationPreferred
• Attention to detailPreferred

Identified from the job description. Confirm important requirements above.

• Administrative Skills
• Patient Scheduling
• EMR System Management
• Telemedicine Coordination
• Customer Service
• Time Management
• Multi-tasking
• Written Communication
• Verbal Communication
• Organization
• Attention To Detail
• Interpersonal Management

• Healthcare
• Administrative
• Customer Service & Support

Minimum education

Professional degree

Minimum experience

2+ years

Apply by

Feb 8, 2027

Posting language

English

Working hours

38 hours per week

Seniority

Entry level

Application method

Direct apply is available