002 - Aging at Home Coordinator

Position Details: Existing vacancy or New position MNO’s culture is at our core The MNO workplace culture is full of potential ready to be unlocked. As our Self-Governance agreement materializes, we are building a workplace culture of action, responsibility, and most importantly a desire to serve the Métis community. When defining what MNO culture is, it’s difficult, because of our diverse leadership styles, and the different programs and services offered. What that really means is there is a place for almost everyone under the MNO employer umbrella. We recognize people are different, and that is our source of strength. We bring opinions together, welcome healthy conflict, and look to always find answers, not problems. Click here to learn about the Métis Nation of Ontario, and help you decide if we are the right fit for you What We Can Offer You Comprehensive employer-paid health benefits and pension plan Generous vacation allotment starting at 15 day's for regular employees and 20 day's for management Annual paid two-week holiday closure in December 16 paid public and employer holidays 15 paid health & wellness days Challenging, multi-disciplinary work environment that fosters learning and professional development Substantial educational incentive to promote personal and professional growth An opportunity to make a direct or indirect impact on the lives of the Métis Peoples across the Province Other perks Employee Assistance Plan Telemedicine plan Health care spending account Goodlife corporate membership discount Bell Mobility's exclusive partner program Staple's corporate discount Dell member purchase program Mark's corporate discount About the role The Aging at Home (AAH) program, offered through the Healing and Wellness Branch, supports Métis Nation of Ontario (MNO) Citizens aged 55 and older to maintain their independence, wellness and quality of life while remaining safely in their own homes. The program provides a range of in-home and community-based supports, including light housekeeping, meal preparation, laundry assistance, friendly visiting and supportive transportation for essential errands such as grocery shopping, banking and pharmacy visits. The AAH Coordinator supports clients in accessing services and direct supports, including gas cards or third-party transportation for specialized medical appointments based on pre-determined program criteria. The Coordinator also coordinates and tracks contracted services such as lawn care and snow removal. Through relationships with local service providers, community partners and MNO teams, the AAH Coordinator contributes to accessible, culturally relevant services that promote the wellness, independence and quality of life of MNO seniors. What you will be doing Ensure that the Aging at Home program is delivered in the spirit and philosophy of the Métis Nation of Ontario’s Statement of Prime Purpose. Lead clients through a supportive process to identify immediate needs and develop clear wellness plans. Review supporting documentation and assess client eligibility in accordance with program criteria. Provide client services, including in-home supports, friendly visits and service coordination with outside agencies, where applicable. Coordinate, track and process contracted third-party services for in-home supports, lawn care and/or snow removal, where applicable. Coordinate, track and process direct client supports in accordance with program requirements. Support clients in accessing gas cards or third-party transportation for specialized medical appointments. Calculate financial supports based on pre-determined program variables and program parameters. Assist clients in accessing appropriate services through referrals, where applicable. Maintain accurate client service documentation in the Online Health and Access Tracking System (OHATS), Data Basics and Excel tracking documents, as required. Complete financial reporting related to local program site budget allocations and established parameters. Develop and maintain positive relationships with MNO Citizens, employees, Council, volunteers, advocates, community partners and service providers. Reflect Métis cultural approaches in the delivery of activities and services. Participate in MNO Healing and Wellness training and other required training as determined. Participate in ongoing professional development activities as time and financial resources permit. Attend training and meetings outside Métis Nation of Ontario working hours, where required. Maintain confidentiality at all times and adhere to applicable privacy legislation. Report unsafe conditions, hazards, practices, accidents and incidents in accordance with the Occupational Health and Safety Act, MNO policies and procedures, and applicable provincial legislation. Perform administrative duties and other job- or branch-related duties as required. Qualifications: College diploma (1 or 2 year), preferably in social services, community services or a related field. 1 to 3 years of relevant work experience. 1 or more years’ experience providing client services. 1 or more years’ experience working with seniors aged 55 and older. Experience working with volunteers in a non-profit environment. Knowledge of the Métis Nation of Ontario and programs and services offered by MNO. Knowledge of Indigenous programs and services. Proficiency with computer programs, including Outlook, Excel, Word and PowerPoint. Ability to work independently with minimal supervision and as part of a team. Well-developed administrative, organizational and communication skills, with the ability to meet deadlines. Previous experience working with confidential information. Ability to lift up to 11.5 kg when required. Reliable vehicle, or ability to rent a vehicle, valid driver’s licence, $2,000,000 liability insurance and a clean driving record. Ability to complete a Police Records Check and Vulnerable Sector Check. Current CPR-AED certification. Preferred: Knowledge of Métis-specific and broader Indigenous policy, research, key challenges and programs. Previous experience working with Métis communities or demonstrated knowledge and experience of Métis culture. Previous experience working within a trauma-informed care setting. Demonstrated ability to quickly acquire and expand knowledge and remain flexible in a demanding and dynamic environment. Assets: Métis Citizenship. Bilingualism. AODA Statement The Métis Nation of Ontario commits to providing accommodation as required by the Ontario Human Rights Act, unless to do so would cause undue hardship. Accommodations will be provided in accordance with the principles of dignity, individualization, and inclusion. The Métis Nation of Ontario will work cooperatively and in the spirit of respect with all partners in the accommodation process. These accommodations will extend to all aspects of the employment relationship including recruitment and selection. Please email human resources if you require an accommodation during the hiring process. Special Services Organization The Métis Nation of Ontario is a special services organization. All applicants are encouraged to apply. Preference may be given to qualified applicants who meet the requirements for MNO Citizenship as per the MNO Bylaws and who are in good standing. The Métis Nation of Ontario uses Artificial Intelligence (AI) to help in the screening and assessing of applicants within our Applicant Tracking System (ATS).

The Aging at Home Coordinator provides direct support to seniors by facilitating home services, friendly visits, and coordinating essential tasks like lawn care and transportation. The role also involves maintaining accurate client records in tracking systems and managing program-specific financial reporting.

Candidates should have at least one year of experience in client services and working with the elderly population, along with experience managing volunteers. Proficiency in Microsoft Office programs is required, and a degree or diploma in social services is preferred.

• Health benefits • Pension plan • Vacation allotment • Paid holiday closure • Paid public holidays • Health & wellness days • Professional development • Educational incentive • Employee assistance plan • Telemedicine plan • Health care spending account • Goodlife corporate membership discount • Bell mobility partner program • Staple's corporate discount • Dell member purchase program • Mark's corporate discount

• Administrative SupportPreferred
• Financial ReportingPreferred
• Microsoft ExcelPreferred
• case managementPreferred
• Data entryPreferred
• Microsoft WordPreferred
• Microsoft OutlookPreferred

Identified from the job description. Confirm important requirements above.

• Client services
• Service coordination
• Case management
• Elderly care
• Volunteer management
• Administrative support
• Financial reporting
• Budget tracking
• Data entry
• Microsoft Outlook
• Microsoft Excel
• Microsoft Word
• Microsoft PowerPoint
• Privacy compliance
• Community outreach
• Meal Planning And Preparation
• Administrative Functions
• Snow Removal
• Artificial Intelligence
• Applicant Tracking Systems
• Management
• Social Work
• Client Services
• Confidentiality
• Employee Assistance Programs
• Financial Statements
• Governance
• Leadership
• Lawn Care
• Legislation
• Telehealth
• Coordinating

• Social Services
• Administrative
• Healthcare
• Government & Public Sector
• Home Coordinator
• Administrative Clerk / Coordinator
• General Office Clerks
• Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

Minimum education

Bachelor’s degree

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week