Store Manager | New Sudbury | $80,000

Job summary

The Store Manager is responsible for driving sales success and nourishing the relationship between the brand and the customer. They will lead, coach, and develop team members while maintaining a high-performance, customer-centric culture.

Job details

We are a market-leading, premium jewellery brand with a network of stores across Australia, New Zealand, and Canada. Born from a real-life love story, Michael Hill was first established in New Zealand and is proudly headquartered in Australia. Take the next step in your leadership journey with Michael Hill New Sudbury. Join a team where you can make an impact, coach and develop talent, and drive success in a customer-focused environment. Location: Greater Sudbury, P3A 1Z2 What can we offer you? Competitive salary and bonus programme Enjoy a competitive extended benefits package including health, dental and employee assistance program Retirement plan with company match (RRSP) Exclusive team member pricing Engaged and talented leaders who are committed to the development of your career Dedicated training and development programs to set you up for success Reward and recognition and celebration of your success through awards nights, team events and international conferences. An amazing culture recognized through our best- in- class engagement survey results More About You Demonstrated experience in a leadership position providing a supportive, engaged and high-performance culture Proven ability to deliver results in a sales environment focusing on individual and team goals; initiating strategies to obtain these targets A customer centric focus with the ability to maintain multiple client relationships in a fast-paced environment Desire to attract, lead, and develop team members to bring out the best in everyone and support the business Ability to foster a story telling environment where product knowledge and passion are showcased to our customers Proven ability to manage internal relationships A desire to provide an outstanding experience for both stakeholders and team members Positive, energetic and fun disposition with a mindset for growth About This Role The Store Manager position at Michael Hill New Sudbury is an exciting opportunity for an engaging professional with a strong business acumen who will nourish the relationship between brand and customer showcasing the Michael Hill story. We foster a diverse and inclusive workforce where all of our team members can be their brilliant selves. Here, you will be treated with dignity and respect. You will also be joining a renowned, international jeweller with a proud heritage since 1979. Michael Hill is deeply committed to sustainability and responsibility, so you can take pride in knowing you are part of a company that is working towards serious sustainability goals for our Product, Planet, and People. We look forward to reviewing your application. This is an active vacancy, and we use AI- assisted tools to help assess applications based on job-related criteria. Requests for accommodation can be made at any stage of the recruitment process.

What you’ll do

The Store Manager is responsible for driving sales success and nourishing the relationship between the brand and the customer. They will lead, coach, and develop team members while maintaining a high-performance, customer-centric culture.

Requirements

Candidates must have demonstrated leadership experience in a sales environment with a proven ability to deliver results against team goals. A strong focus on customer centricity and the ability to manage internal and external relationships is required.

Benefits

• Competitive salary and bonus programme • Health insurance • Dental insurance • Employee assistance program • Retirement plan with company match (RRSP) • Exclusive team member pricing • Training and development programs

Listed skills

• Leadership · Preferred
• Retail operations · Preferred
• Stakeholder Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Leadership
• Sales Management
• Team Development
• Customer Relationship Management
• Business Acumen
• Strategic Planning
• Performance Management
• Storytelling
• Stakeholder Management
• Retail Operations

Job areas

• Retail
• Management & Leadership
• Sales
• Customer Service & Support