Audio Visual Technician

Location: Edmonton, AB Opportunity at Microserve Position Overview Microserve is looking for an Audio-Visual Technician to join our team in Edmonton, AB. The Audio-Visual Technician will be able to work with our clients to support their AV requirements. The successful candidate will gain experience in multiple enterprise sized client environments, addressing new tasks and requests each day. Main responsibilities include performing installation tasks for audio visual projects including but not limited to: pulling cable and cable management, installing connectors, mounting projectors, mounting equipment to walls and under tables, hanging heavy items from various structures. Responsibilities Carrying out installations. Leading smaller installs and supporting the lead installer for larger projects. Primarily installing videoconference solutions in public sector boardrooms. Conducting service calls. Going onsite, troubleshooting a space and find solutions and workarounds. Preventative maintenance. Visiting boardrooms, conducting health checks, taking pictures and documenting the space. Commissioning, client orientation, documentation and Sharepoint uploading. Use hand and power tools to mount and take down equipment. Read and interpret electronic schematics and architectural blueprints. AV rack wiring. Test point to point functionality of systems. Travel to various job sites as required. Use a laptop to work with programmers. Uploading and adjusting code for installations or making tweaks to code for service calls. Other duties assigned as needed. Skills And Abilities Effectively and respectfully communicate with employees, customers and colleagues Ability to use hand and power tools in a safe and efficient manner Ability to work and think independently and ensuring to meet deadlines Basic computer knowledge and understanding of IP addressing and communications Knowledge of signal flow for audio, video and control Education And/or Experience 2+ years of audiovisual installation experience required Formal education in Electronics or related field preferred Minimum of a High School Diploma or equivalent required Additional Assets (not Required) AVIXA CTS General Certification Fall/Lift Protection MTR Avixa or Microsoft Certification Crestron Professional Installation Certification QSC Q-SYS, any level Any other manufacturer training (ie. Logi, Poly, Lumens, Yeaklink, Nureva) Ability to solder Requirements Valid driver's license and access to a reliable vehicle (mileage is paid) Able to work at heights and in confined spaces Able to work with basic handheld tools Must be able to lift 60+ lbs Must be able to pass a criminal record check Able to work occasionally out of town or after hours What do you get? Time-off policies that promote work/life balance Extended Medical and Dental plan from day one Amazing employee discounts with over 100+ companies (for example: cell phone plans, computer equipment, insurance, groceries, etc.) Fun Wellness & Engagement Activities – Such as chocolate making, exit rooms, staff holiday parties, to name a few Community Involvement – We care about giving back to our communities and plan for volunteering events at least once per quarter Career advancement opportunities Hybrid working environment for specific roles Ongoing learning and development opportunities Professional development & Training reimbursement support Dog friendly offices Microserve is committed to a diverse and inclusive workplace. We are an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify the Recruiter. Corporate Responsibility Employee will understand, meet, and live our core values We Sweep Floors, Openness, Flexibility, Not Stuffy, Customer Driven About Us Microserve is an industry leading provider of IT services and solutions to Canadian organizations. Headquartered in Burnaby, BC, with offices in Victoria, Calgary, and Edmonton, we employ over 500 team members, and we’re one of the largest technology solutions providers in Canada. Our 30+ years of continued success and growth stem from our commitment to long term client relationships, adaptability to continuous changes in the IT industry, and our amazing people.

The technician is responsible for installing, commissioning, and maintaining audio-visual systems, specifically videoconference solutions in public sector boardrooms. Duties include pulling cable, mounting equipment, performing service calls, and adjusting code for installations.

Candidates must have at least 2 years of AV installation experience, a high school diploma, and a valid driver's license. Physical ability to lift 60+ lbs and work at heights or in confined spaces is required.

• Time-off policies • Extended Medical and Dental plan • Employee discounts • Wellness & Engagement Activities • Community Involvement • Career advancement opportunities • Ongoing learning and development opportunities • Professional development & Training reimbursement support

Identified from the job description. Confirm important requirements above.

• Audio Visual Installation
• Cable Management
• Troubleshooting
• Preventative Maintenance
• Electronic Schematics
• Architectural Blueprints
• AV Rack Wiring
• IP Addressing
• Signal Flow
• Hand and Power Tools
• Videoconference Solutions
• Client Orientation

• Technology
• Trades
• Engineering
• Consulting
• Customer Service & Support

Minimum education

High school

Minimum experience

2+ years

Apply by

Sep 3, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Entry level