Customer Sales Representative

Job summary

The Customer Sales Representative acts as a brand ambassador by greeting customers, interpreting inspection results, and presenting repair estimates. They are responsible for driving retail sales, managing inventory, and ensuring the shop maintains high standards of cleanliness and presentation.

Job details

Benefits: Free uniforms Health insurance Opportunity for advancement Training & development Wellness resources Competitive salary Dental insurance Employee discounts At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through Provincial & Federal Certifications and/or years of automotive repair experience. We are looking for an energetic and outgoing personality that inspires confidence and trust. The successful candidate will be self-driven and motivated to succeed, they will use all Midas core process's and policies and value integrity and honesty over everything else. Responsibilities; Act as an excellent customer service ambassador by increasing customer loyalty, being the face of the company, greeting all customers, meeting their needs and performing high quality sales. Perform sales through continuously creating sale opportunities to reach goals; such as, giving our customers advice on products and services or utilizing promotions. Ensure that communication between the customer and all post-sales follow-ups are met and up to date; such as, delivery status and deadlines. Participate in inventory management and receiving goods. Ensure that the visual presentation and cleanliness of the store are met at all times. Duties; The Customer Sales Representative drives optimization of the shop’s retail sales and profitability while delivering superior customer service, including: Develop and present estimates, source parts and sell jobs to customers Interpret inspection results (working with Technician) and present results to customers Deliver superior customer service while listening and consulting customers Contributing to the effectiveness of peers to promote success Increase and optimize retail sales and shop profitability, achieving or exceeding shop objectives and goals Maximize the safety and well-being of the shop employees and to be a good corporate citizen in the communities within which the shop operates Qualifications; General automotive knowledge 1 year experience in the automotive industry Excellent customer service skills Good communication skills Team-building skills Valid driver’s license Ability to work a flexible schedule including weekends.

What you’ll do

The Customer Sales Representative acts as a brand ambassador by greeting customers, interpreting inspection results, and presenting repair estimates. They are responsible for driving retail sales, managing inventory, and ensuring the shop maintains high standards of cleanliness and presentation.

Requirements

Candidates must have at least one year of experience in the automotive industry and possess general automotive knowledge. A valid driver's license and the ability to work a flexible schedule, including weekends, are required.

Benefits

• Free uniforms • Health insurance • Opportunity for advancement • Training & development • Wellness resources • Competitive salary • Dental insurance • Employee discounts

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Sales · Preferred
• Communication Skills · Preferred
• Inventory management · Preferred
• Team building · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Sales
• Automotive knowledge
• Communication skills
• Team-building
• Inventory management
• Estimating
• Parts sourcing
• Conflict resolution
• Time management
• Automotive Knowledge
• Energetic
• Valid Driver's License
• Automotive Industry
• Automotive Services
• Cleanliness
• Customer Service
• Communication
• Consulting
• Loyalty Programs
• Inventory Management
• Retail Sales
• Team Building
• Honesty

Job areas

• Sales
• Customer Service & Support
• Retail
• Trades
• Customer Sales Representative
• Sales Representative (General)
• Commercial Sales Representatives
• Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products