Automotive Service Advisor

Benefits: Health insurance Opportunity for advancement Training & development Bonus based on performance Competitive salary Dental insurance Join Our Team as an Automotive Service Advisor at Midas Downtown Toronto Since 1989, Midas Downtown Toronto has proudly served our community with integrity, professionalism, and exceptional customer service. Our busy downtown Toronto location services domestic, Asian, and European vehicles, providing a fast-paced, challenging, and rewarding work environment. We value integrity, professionalism, teamwork, and building long-term relationships with both our customers and our employees. We are looking for an experienced, motivated, and customer-focused Automotive Service Advisor to join our team. The ideal candidate is passionate about helping customers, achieving sales goals, and building long-term relationships based on trust. Integrity is the foundation of everything we do. Responsibilities - Greet customers in a friendly and professional manner. - Listen carefully to customers' concerns and recommend appropriate maintenance and repair services. - Prepare accurate estimates and explain repair recommendations clearly. - Work closely with technicians to ensure excellent communication. - Follow up with customers throughout the repair process. - Help achieve sales, customer satisfaction, and customer retention goals. - Maintain a positive, respectful, and team-oriented workplace. Qualifications - Previous Automotive Service Advisor experience preferred. - Strong sales and customer service skills. - Excellent communication and computer skills. - Automotive knowledge is an asset. - Positive attitude, honesty, reliability, and professionalism. - Ability to work in a fast-paced environment. We are looking for a team player who demonstrates integrity, professionalism, and respect in the workplace. Why Join Us? - Competitive compensation with performance-based earning opportunities - Supportive team environment - Opportunities for professional growth - Established and trusted business serving Toronto since 1989 We value integrity, professionalism, teamwork, and long-term relationships with both our customers and our employees.

Greet customers and recommend appropriate automotive maintenance and repair services based on their concerns. Prepare accurate estimates and coordinate with technicians to ensure high-quality service and customer satisfaction.

Previous experience as an Automotive Service Advisor is preferred, along with strong sales and communication skills. Candidates should possess a positive attitude, reliability, and the ability to work in a fast-paced environment.

• Health insurance • Opportunity for advancement • Training & development • Bonus based on performance • Competitive salary • Dental insurance

• Customer servicePreferred

Identified from the job description. Confirm important requirements above.

• Sales
• Customer Service
• Communication
• Computer Skills
• Automotive Knowledge
• Estimate Preparation
• Customer Retention
• Time Management

• Trades
• Customer Service & Support
• Sales
• Transportation

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week