Service Advisor
The Service Advisor optimizes retail sales and profitability by developing estimates and selling repair jobs to customers. They act as a liaison between technicians and clients to interpret inspection results and deliver superior customer service.
- On-site
- Newmarket, ON
- Posted Jul 6, 2026
- 1 position
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Job summary
Benefits: Bonus based on performance Dental insurance Free uniforms Health insurance Paid time off At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. Responsibilities The Service Advisor supports the Shop Manager in the optimization of the shop’s retail sales and profitability while delivering superior customer service, including: Develop and present estimates, source parts and sell jobs to customers Interpret inspection results (working with Technician) and present results to customers Deliver superior customer service while listening and consulting customers Contributing to the effectiveness of peers to promote success Increase and optimize retail sales and shop profitability, achieving or exceeding shop objectives and goals Maximize the safety and well-being of the shop employees and to be a good corporate citizen in the communities within which the shop operates Qualifications General automotive knowledge 1 year experience in the automotive industry Excellent customer service skills Good communication skills Team-building skills Valid driver’s license Ability to work a flexible schedule including weekends, evenings, and holidays
What you’ll do
The Service Advisor optimizes retail sales and profitability by developing estimates and selling repair jobs to customers. They act as a liaison between technicians and clients to interpret inspection results and deliver superior customer service.
Requirements
Candidates must have at least one year of experience in the automotive industry and a valid driver's license. Strong communication, customer service, and team-building skills are required, along with the ability to work a flexible schedule.
Benefits
• Bonus based on performance • Dental insurance • Free uniforms • Health insurance • Paid time off
Listed skills
- Customer servicePreferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- General Automotive Knowledge
- Customer Service
- Communication Skills
- Team-building Skills
- Sales
- Estimating
- Parts Sourcing
Job areas
- Trades
- Customer Service & Support
- Sales
- Transportation
- Retail
Additional details
- Minimum experience
- 0+ years
- Posting language
- English
- Working hours
- 40 hours per week