Miguel Otero

Experienced and results-oriented professional with over a decade of sales and project management experience in diverse industries. I distinguish myself by delivering dynamic solutions that drive revenue growth and streamline project execution. Proficient in cultivating strong client relationships, identifying opportunities and leading cross-functional teams to achieve business objectives. Committed to excellence, innovation and fostering collaborative environments to achieve sustainable results.

• Advance skills office computer technology
• Business development
• CRM Experienced
• Effective problem-solving skills
• Excellent client relationship management.
• Lead, train, and develop people
• Microsoft Office
• Strong communication and organization skills

1. Inside Sales Rep.

   Approach Navigation Systems

   Jan 2024 to Present

   Canada

   • Seeking out competitive market intelligence, lead follow-up, and outbound calls/emails. • Maintaining up-to-date expert-level knowledge of the products and services. • Attending seminars, tradeshows, and other industry functions as required. • Learning and understanding product lines as well the specific applications and being able to give customers knowledge-based support.

2. Remote Sales Manager

   Asgard Alliance Inc.

   Jul 2023 to Nov 2023

   Canada

   consulting contract • Adjust and improve Asgard's consultative sales process. • Align sales team activities and presentations with KPIs and sales objectives. • Track sales activity in CRM and analyze reports to identify specific sales trends. • Create a database of qualified leads and partners. • Develop, promote and execute marketing plans.

3. Sales&Project Manager

   FIRECO (TALECTRO Group)

   Jan 2021 to Aug 2023

   Colombia

   • In charge of starting and organizing the new business unit of the Talectro Group, Design, construction, auditing and maintenance of fire protection systems and equipment. NFPA20 - NFPA25 - NFPA72. • I hired, trained and manage technical staff, support engineer and external contractors. Designed the standards for maintenance inspections, contracting and proposals according to NFPA and Colombian norms. • Successfully sign 5 recurring maintenance contracts, execution and projection 20 annual non-recurring maintenance contracts, consolidate a solid base of clients and partners/contractors. • Delivered to satisfaction and above expectations in profitability margins of 10 projects, 3 projects in execution and several projects in negotiation that secure work for over 1 year.

4. Inspection and Commissioning Engineer

   TALECTRO INGENIERIA Group

   Jan 2021 to Aug 2023

   Colombia

   • Perform and supervise on-site installations and maintenance. • On-site repair, configuration, calibration and maintenance of Grundfos VFD's and other constant pressure pumping equipment. • Provide technical training to the team in the maintenance and installation of Grundfos products. • UL/FM fire pump diesel and electric motor inspections and maintenance estimates. • Commissioning of NFPA standardized fire pumping equipment.

5. Regional Director Remote

   MERSEN

   Sep 2015 to Nov 2020

   Colombia

   • Faced the technological transition of the graphite brush market with new strategies and business units. • Changed in the business model of the chemical unit to attract new customers and recover lost accounts. • I got over-budget business with mining companies on new products never been sold before. • Budget forecasting for the region in charge and assisting in the development of new sales procedures for the electricity business unit. • Support to the company in training and new E-Learning modules.

6. Technical Sales Engineer

   TALECTRO INGENIERIA Group

   Aug 2012 to Sep 2015

   Colombia

   • Consulting and technical sales of water pump equipment. Quotations and on-site assemblies. • Technical sales presentations to potential customers and presenting the advantages and value of the products. • Identifying sales opportunities by assessing the environment and devising and implementing a winning strategy. • Performing and supervising on-site installation and maintenance. • Consolidate the Grundfos brand in the city of Cartagena as the preferred brand for medium and large projects, with innovative penetration strategies.

1. Crandall University

   Master of management

   Moncton – New Brunswick, Canada

   2025

   Master's degree

2. Universidad Externado De Colombia

   Management Control Specialist

   Colombia

   2019

   Specialization

3. Universidad Del Norte

   Bachelor of Science, Electronics And Communications Engineering

   Colombia

   2011

   Ref#: 5577271IMM – WES

• SpanishNative