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Milestone Technologies, Inc.

Verified Job Source

Where IT Managed Services and Intelligent Automation meet

Fremont, California

IT Services and IT Consulting
1,001–5,000 people

About

Milestone Technologies is a global IT Services and Digital Solutions company based in Silicon Valley that helps hundreds of leading corporations deliver technology around the globe. We work with the world’s leading companies to deliver services and technologies at scale, accelerate digital operations, develop innovative applications, and drive efficiencies throughout their organization. Milestone is focused on building an employee-first, performance-based culture, and for over 25 years, we have demonstrated a history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Follow us on: Facebook: https://www.facebook.com/MilestoneTechnologiesInc Twitter: https://twitter.com/MilestoneTech Blog: https://milestone.tech/blog/

Open positions

IT Support Technician L1

On-site · Vancouver

Set up and move computers and workstations, provide walk-in support for basic hardware, software, and connectivity issues, and escalate unresolved problems. Maintain hardware inventory and asset records, handle equipment preparation and shipping, and identify opportunities to improve the IT environment.

Service Desk Technician L1

On-site · Montréal

Provide hardware and software IT support to local and global users across Mac and PC environments. Responsibilities include troubleshooting network connectivity, managing ticket processes, and supporting AV for internal and customer events.

Service Desk Technician L2

On-site · Montréal

Provide Level 2 technical support for PC and Mac environments, resolving complex user requests via chat, ticket, and phone. Lead ticket processes, coach other technicians, and troubleshoot network connectivity and mobile device issues.