MILLY BELLEGRIS

Strategic Credit and Accounts Receivable leader with 20+ years progressive experience managing cash flow, mitigating financial risk, optimizing order-to-cash operations for national organizations, and reviewing funding documentation. Proven success leading credit, collections, deductions management, and cross-functional process improvements while consistently reducing DSO. Customer-focused and collaborative management style aiming to deliver operational excellence via continuous improvement and customer retention.

• Ability to stay calm in difficult situations
• Ability to work under pressure
• Able to manage multiple projects
• Account Administration
• Account Management
• Accounts receivable
• Aging analysis
• Attention to detail
• Audit
• Bilingual communication
• Billing
• Billing dispute resolution
• business correspondence
• Cash application
• Cash flow
• Change Management
• Client Onboarding
• Client Relationship Management
• Coaching
• Collections
• Communication
• Compliance
• Compliance Audits
• Conflict Resolution
• Continuous Improvement
• Contract Negotiation
• Financial analysis
• Financial Reporting
• Leadership
• Microsoft Excel
• Microsoft Office
• Microsoft Outlook
• Microsoft Word
• Operational Excellence
• Oracle
• Process Improvement
• SAP
• Stakeholder Management
• Team Leadership
• Teamwork

1. Credit and Accounts Receivable Manager

   Gentec International

   Jan 2017 to Jan 2026

   • Managed and reconciled credit, accounts receivable, and trade spend deductions for a $100M+ annual sales portfolio. • Maintained 85–96% current receivables across multiple fiscal years and reducing bad debt reserves and write-offs. • Developed standardized deductions management procedures to improve efficiency. • Directed credit adjudication, collections, cash application, and deductions management. • Negotiated and troubleshooted all escalated account issues including new account adjudication, transaction issues, write-offs and held orders. • Delivered reporting, bad debt forecasting, and AR risk analysis. • Participated in successful Syspro 7 & 8 ERP implementation and testing. • Managed and supported audit activities and third-party collections. • Partnered with Sales and IT to improve data integrity, pricing, and invoice transmission. • Liaised and managed relationships with third-party financing companies and trade credit insurance ensuring approvals in place. • Led employee coaching and performance management.

2. Assistant Manager, Credit & AR

   Suzuki Canada Inc.

   Jan 2012 to Jan 2017

   • Created credit scoring and risk models to improve lending decisions. • Conducted detailed analysis of customer financial statements and ratios to support credit adjudication. • Reduced bad debt reserves and write-offs through proactive portfolio management. • Managed credit, collections, payment posting, credit limits, and wholesale financing. • Resolved credit holds and administered dealership account changes. • Reconciled daily AR sub-ledger and prepared month-end reporting meeting JSOX compliance.

3. Senior Credit Analyst

   Alliance Films

   Jan 2011 to Jan 2012

   • Managed receivables collections and deduction management for major accounts. • Supported Epicor ERP implementation.

4. Credit & AR Supervisor

   Swiss Herbal Remedies

   Jan 2007 to Jan 2011

   • Managed credit, AR, collections, deductions, and major retail accounts. • Developed corporate credit and AR policies. • Led and coached a team of 2–5 representatives. • Reduced 30+ day delinquency from 18% to 3%. • Optimized DSO from 48 days to 32 days. • Recovered $310K through post-audit billing initiatives.

5. Dealer Account/Funding Specialist

   Volvo Financial Services

   Jan 2003 to Jan 2007

6. Visa Collections Specialist

   TD Bank

   Jan 2000 to Jan 2003

7. Operations Specialist

   Toyota Credit Canada

   Jan 1992 to Jan 2000

1. Credit Institute of Canada

   Credit Management I & II, Credit Law

2. University of Toronto

   B.A. (Honours Specialist), History & French

   Minor: Political Science