Retail Sales Associate (Part-Time)

About Mind Games Mind Games is North America’s premier specialty retailer “Where Creative Minds Come to Play”! Our stores are filled with games, puzzles, and toys for every age and occasion. We don’t just sell products, we create experiences, spark creativity, and give people the chance to explore hobbies and interests they love. We’re looking for motivated, reliable, and energetic team members to join us as Retail Sales Associates. In this role, you’ll engage with customers to help them discover the perfect games, puzzles, and toys, share your knowledge and enthusiasm about our products, and ensure every visit to the store is fun and memorable. If you enjoy working in a fast-paced, playful environment and want to be part of a team that brings joy and creativity to every customer experience, this is the role for you! Duties and Responsibilities include, but are not limited to: Greet customers warmly, answer questions, build confidence, and recommend products tailored to their needs, delivering exceptional customer service. Operate the POS system efficiently, process payments accurately, and issue receipts. Keep the store organized and visually appealing, restock merchandise, and ensure inventory levels meet customer demand. Serve as a product expert, providing detailed information and guidance about our games, puzzles, and toys. Act as a trusted advisor, offering advice on product selection, usage, care, and maintenance. Consistently meet or exceed daily, weekly, and monthly sales goals to support store profitability. Maintain a professional and welcoming demeanor, assisting customers promptly and ensuring a smooth checkout experience. Serve as a role model for customer service and attitude, supporting and inspiring fellow sales associates. You are best suited for this role if you have the following qualifications and skills: High school diploma or equivalent required. Minimum of 1 year of experience in sales, cash handling, customer service, or retail. Exceptional customer service and interpersonal communication skills, with the ability to adapt to the diverse needs of customers. Strong multitasking skills and the ability to manage competing priorities and deadlines effectively. Passion for or knowledge of pop culture, board games, and puzzles (preferred). Ability to stand or walk for extended periods and lift to 20 pounds. Must have open availability on Saturdays and Sundays Pay Rate: $18.25 per hour Benefits: Competitive pay and opportunities for growth Employee discount on games, puzzles, and toys Casual dress environment Work in a fun, creative environment surrounded by products and people you love Store Location: Tsawwassen Mills –Unit 149, 5000 Canoe Pass Wy, Delta, BC

The Retail Sales Associate is responsible for providing exceptional customer service, assisting with product selection, and maintaining an organized and visually appealing store environment. They will also manage POS transactions, restock merchandise, and work to meet or exceed store sales goals.

Candidates must have a high school diploma or equivalent and at least one year of experience in retail, sales, or customer service. Applicants are required to have open availability on weekends and the ability to perform physical tasks like standing for long periods and lifting up to 20 pounds.

• Competitive pay • Opportunities for growth • Employee discount • Casual dress environment

• Customer servicePreferred
• Cash handlingPreferred
• SalesPreferred
• Inventory managementPreferred
• Retail operationsPreferred

Identified from the job description. Confirm important requirements above.

• Customer service
• Sales
• Cash handling
• POS system operation
• Interpersonal communication
• Multitasking
• Product knowledge
• Inventory management
• Retail operations
• Cash Handling
• Energetic
• Issuing Receipts
• Customer Service
• Creativity
• Customer Demand Planning
• Interpersonal Communications
• Merchandising
• Retail Sales
• Greeting Customers
• Enthusiasm

• Retail
• Customer Service & Support
• Sales
• Retail Sales Associate
• Retail Sales Associate (General)
• Shop Sales Assistants
• Retail Salespersons

Minimum education

High school

Minimum experience

1+ years

Posting language

English

Working hours

40 hours per week