Director of Digital (Contract)

Job summary

Lead the e-commerce strategy and commercial performance to drive revenue growth and optimize the online shopping experience. Oversee the Shopify Plus storefront, digital merchandising, and end-to-end inventory flow across multiple locations.

Job details

About Us Since 2013, Mine & Yours has been leading Canada’s luxury resale movement. We’re a recognized destination for buying and selling authentic pre-owned luxury goods, serving a loyal in-store and online community of fashion lovers worldwide. Our vision is to create a fashion community that values luxury, quality, and sustainability. By extending the life of luxury pieces, we help reduce fashion waste while making high-end fashion more accessible. What sets us apart is our highly curated collections and inspiring, welcoming boutiques where every visit brings the excitement of discovering something new. About The Role We’re looking for a Director of Digital to join Mine & Yours on a 15-month contract. This role will own the strategy, growth and commercial performance of our online business, with direct accountability for driving e-commerce revenue, sales and overall digital growth. You’ll lead the e-commerce team and oversee the Shopify Plus storefront, digital merchandising, site experience, inventory flow, product publishing, analytics and e-commerce technology. You’ll use data, customer insights and emerging trends to identify opportunities to increase sales, improve conversion and elevate the online shopping experience. This is a senior, hands-on role that combines commercial strategy with digital and operational execution, with a strong focus on growing revenue, optimizing the customer journey, building scalable processes and technology, and delivering a best-in-class luxury resale experience online. What You’ll Do Strategy & Leadership Own the e-commerce strategy and digital sales plan, with direct accountability for revenue growth, sales performance and achieving commercial targets. Lead, coach and develop the multi-location e-commerce team, establishing clear sales KPIs, priorities and accountability. Partner with senior leadership on revenue targets, forecasting, budgets and strategies to drive online sales and business growth. Analytics & Commercial Performance Own e-commerce sales performance, forecasting and reporting across revenue, conversion, AOV, traffic, orders, sell-through, returns and inventory. Identify opportunities to increase online sales through merchandising, pricing, promotions, product availability, customer experience and conversion optimization. Use data and customer insights to understand sales performance, identify gaps and drive actionable strategies to improve conversion, AOV and overall revenue. E-commerce & Site Experience Own the Shopify Plus storefront, digital merchandising and end-to-end online customer experience, with a strong focus on driving sales and conversion. Continuously optimize the website to improve product discovery, conversion, AOV and customer engagement across the shopping journey. Ensure the website consistently meets Mine & Yours’ luxury brand standards while proactively identifying and recommending new ideas, trends, technologies and best practices to elevate the digital experience. E-Commerce Operations & Inventory Own end-to-end e-commerce operations and inventory flow from intake through studio, product publishing and fulfillment, with a focus on maximizing speed-to-site and sales opportunities. Optimize inventory availability, product publishing, workflows and productivity across Toronto and Vancouver to ensure product is available online quickly and efficiently. Continuously improve processes and SOPs to increase speed, scalability, efficiency and revenue potential. Cross-Functional & Partner Leadership Collaborate cross-functionally to identify and execute opportunities that drive online sales, revenue and customer growth. Lead e-commerce initiatives and manage key agencies, vendors and external partners that support digital growth and performance. Ensure initiatives are delivered against clear timelines, budgets, commercial objectives and measurable ROI. Who You Are 7+ years of experience in e-commerce, digital commerce, digital product, or a related field, with 3+ years of people leadership. Proven track record owning e-commerce revenue, commercial performance and growth targets. Strong Shopify/Shopify Plus experience, with expertise in digital merchandising, CRO and customer experience. Experience overseeing high-volume e-commerce operations, inventory flow and product publishing. Experience leading e-commerce technology, integrations, automation and digital product initiatives. Strong analytical, commercial and project management skills, with the ability to turn data into action. Proven ability to lead cross-functional initiatives and operate strategically while remaining hands-on in a fast-paced environment. Experience with AI/automation and luxury, fashion, retail, resale or high-SKU e-commerce is an asset. Why Join Mine & Yours Comprehensive benefits package including: extended health, dental, and vision care Access to a virtual healthcare platform and Employee & Family Assistance Program Generous product discount and exclusive access to curated inventory Opportunities for professional development and growth within the business A collaborative, entrepreneurial environment where your impact is visible The opportunity to work alongside a passionate team with a shared love for luxury and fashion

What you’ll do

Lead the e-commerce strategy and commercial performance to drive revenue growth and optimize the online shopping experience. Oversee the Shopify Plus storefront, digital merchandising, and end-to-end inventory flow across multiple locations.

Requirements

Requires over 7 years of e-commerce experience with at least 3 years in a leadership role and a proven track record of meeting revenue targets. Expertise in Shopify Plus, digital merchandising, and managing high-volume e-commerce operations is essential.

Benefits

• Extended Health Care • Dental Care • Vision Care • Virtual Healthcare Platform • Employee & Family Assistance Program • Product Discount • Professional Development

Listed skills

• Data analysis · Preferred
• People leadership · Preferred
• Project management · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• E-commerce Strategy
• Shopify Plus
• Digital Merchandising
• Conversion Rate Optimization
• People Leadership
• Commercial Forecasting
• Inventory Management
• Data Analysis
• Project Management
• Digital Product Management
• Customer Experience Optimization
• Operational Execution

Job areas

• Retail
• Management & Leadership
• Sales
• Marketing
• Data & Analytics