Employee Insurance Coordinator - Human Resources Technician 2

Job summary

Administer employee insurance, optional coverage, and retirement plan services, serving as the agency liaison to the State Employee Group Insurance Program. Support employees with enrollment, qualifying life event changes, retiree benefit eligibility, and annual open enrollment while protecting confidential health information and applying relevant laws, contracts, and policies.

Job details

Working Title: Employee Insurance Coordinator Job Class: Human Resources Technician 2 Agency: Human Services Dept Job ID: 97079 Location: St. Paul Telework Eligible: Yes with 50% in-office requirement Monday and Wednesday weekly Full/Part Time: Full-Time Regular/Temporary: Unlimited Who May Apply: Open to all qualified job seekers Date Posted: 10/01/2026 Closing Date: 10/12/2026 Hiring Agency/Seniority Unit: Human Services Dept / DHS Central Office AFSCME Division/Unit: Operations / Human Resources Work Shift/Work Hours: Day Shift / 8:00 a.m. to 4:30 p.m. Days of Work: Monday - Friday Travel Required: No Salary Range: $24.84 - $34.84 / hourly; $51,865 - $72,745 / annually Classified Status: Classified Bargaining Unit/Union: 207 - Technical/AFSCME Work Area: A FLSA Status: Nonexempt Designated in Connect 700 Program for Applicants with Disabilities: Yes The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. The work you'll do is more than just a job. At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities. This position is eligible for telework for applicants who reside in Minnesota or in a bordering state, with supervisory approval and satisfactory performance. If you live in a state bordering Minnesota, you must live within 50 miles or less from the primary work location to be eligible for telework.*** , This position is required to be in the St. Paul office on Monday's and Wednesday's*** The Employee Benefits Coordinator acts as an agency representative and liaison with the Minnesota Management & Budget Department, State Employee Group Insurance Program (SEGIP) in the administration of the state employee group insurance program. The incumbent manages all necessary coordinated services for insurances, optional coverages and retirement plans for all managers, supervisors and employees. The incumbent must integrate contract/plan language, federal and state law, and administrative policies/procedure in their daily work. Other Duties May Include Ensure new employees are provided information about the state employee group insurance program and are aware of their responsibility to enroll in their desired benefit coverage Answer questions from employees desiring to make changes in benefit coverage when they have a qualifying life event Ensure employee’s confidential Personal Health Information (PHI) is handled according to federal HIPAA standards and state data practice laws and regulations. Determine eligibility for potential retirees and provide individuals about retiree insurance benefits and collaborate with the Minnesota State Retirement System (MSRS) Assist employees during Open Enrollment annually, providing individual meetings upon request Attend all trainings required by the State Employee Group Insurance Program (SEGIP) Minimum Qualifications Two (2) years of experience working with employee insurance benefits demonstrating the following: Experience Must Include Processing employee insurance benefits for new and existing employees. Knowledge of retiree eligibility and retiree insurance benefits. Knowledge of Human Resources processes and applicable state and federal employment laws, rules, and regulations. Applying employment contract language, personnel rules, policies, and procedures as it pertains to employee benefits, transactions, and/or payroll. Strong attention to detail and organizational skills sufficient to ensure policies, bargaining agreements, personnel plans, processes, procedures, laws, rules, and regulations are followed accurately and consistently. Demonstrated communication skills sufficient to interact with a variety of clientele at all levels in order to communicate effectively, accurately and in an understanding, timely manner, all while maintaining confidentiality. Preferred Qualifications Variety of experiences working effectively with others from different backgrounds and cultures. Skills using PeopleSoft/SEMA4 sufficient to review employee and position information, pull standard reports, and process personnel transactions. Working knowledge of the AFSCME, MAPE and MMA collective bargaining agreements; Nonrepresented Compensation and Managerial Plans; rules and laws (i.e. FMLA, Affirmative Action and Data Practices) that affect Human Resources. Additional Requirements To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held. REFERENCE/BACKGROUND CHECKS - The Department of Human Services will conduct reference checks to verify job-related credentials and criminal background check prior to appointment. How To Apply Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers. Contact If you have questions about this position, contact Misty Coleman at misty.l.coleman@state.mn.us. To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Daniel Thorp at daniel.thorp@state.mn.us. If you are an individual with a disability and need an ADA accommodation for an interview, you may contact the Department of Human Services’ ADA Coordinator at 651-431-4945 or DHS_ADA@state.mn.us for assistance. About Human Services Dept WE MAKE A DIFFERENCE! The Minnesota Department of Human Services impacts the lives of 1.7 million people every year, helping them meet their basic needs so they can achieve their highest potential. Working together to improve the state we love. What do Minnesota's State employees have in common? A sense of purpose in their work Connection with their coworkers and communities Opportunities for personal and professional growth Benefits As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well. Your Benefits May Include Paid vacation and sick leave 12 paid holidays each year Low-cost medical, dental, vision, and prescription drug plans Fertility care, including IVF Diabetes care Dental and orthodontic care for adults and children 6 weeks paid leave for parents of newborn or newly adopted children Pension plan that provides income when you retire (after working at least three years) Employer paid life insurance to provide support for your family in the event of death Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury Tax-free expense accounts for health, dental, and dependent care Resources that provide support and promote physical, emotional, social, and financial well-being Support To Help You Reach Your Career Goals Training, classes, and professional development Tuition reimbursement Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov) Employee Assistance Program (EAP) For Work/life Support A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota. EQUAL OPPORTUNITY EMPLOYERS Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law. Applicants With Disabilities Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.

What you’ll do

Administer employee insurance, optional coverage, and retirement plan services, serving as the agency liaison to the State Employee Group Insurance Program. Support employees with enrollment, qualifying life event changes, retiree benefit eligibility, and annual open enrollment while protecting confidential health information and applying relevant laws, contracts, and policies.

Requirements

Requires at least two years of experience administering employee insurance benefits, including processing coverage for new and current employees and understanding retiree eligibility and benefits. Applicants must also demonstrate knowledge of HR processes and applicable laws, contract and policy application, strong attention to detail and organization, and effective confidential communication.

Benefits

• Paid Vacation Leave • Paid Sick Leave • Paid Holidays • Medical Insurance • Dental Insurance • Vision Insurance • Prescription Drug Coverage • Fertility Care • Paid Parental Leave • Pension Plan • Life Insurance • Short-Term Disability Insurance • Long-Term Disability Insurance • Tax-Free Flexible Spending Accounts • Training and Professional Development • Tuition Reimbursement • Public Service Loan Forgiveness Program • Employee Assistance Program

Listed skills

• Organization · Preferred
• Attention to detail · Preferred
• Communication · Preferred
• Payroll · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Employee Insurance Benefits Administration
• Benefits Enrollment Processing
• Retiree Benefits Eligibility
• Human Resources Processes
• Employment Law Compliance
• Contract and Policy Interpretation
• Personnel Transactions
• Payroll
• Attention to Detail
• Organization
• Communication
• Confidentiality
• HIPAA Compliance
• Open Enrollment Support
• PeopleSoft/SEMA4
• Collective Bargaining Agreements

Job areas

• Human Resources
• Government & Public Sector
• Administrative