SSIS Child Welfare Subject Matter Expert - State Program Administrator Principal

Job summary

Analyze child welfare policies and business needs to guide SSIS development, maintenance, and user support, ensuring the system reflects applicable requirements and local agency practices. Support CCWIS readiness by documenting and aligning business processes, reviewing system increments for policy and compliance accuracy, and recommending improvements based on partner feedback.

Job details

Working Title: State Program Administrator Principal Job Class: State Program Administrator Principal Agency: Children Youth & Families Dept Job ID: 95168 Location: St. Paul Telework Eligible: Yes* Full/Part Time: Full-Time Regular/Temporary: Unlimited Who May Apply: Open to all qualified job seekers. This vacancy is open for bids and for all qualified job seekers simultaneously. Bidders will be considered through 10/09/2026 date. Please note that to be considered a bidder, you must be a permanent non-probationary DCYF employee in the same job classification as the position. Date Posted: 10/02/2026 Closing Date:10/19/2026 Hiring Agency/Seniority Unit: DCYF / DCYF MAPE Division/Unit: DCYF / CS&P SSIS Business Work Shift: Day Shift Work Hours: 8:00am - 4:30pm Days of Work: Monday - Friday Travel Required: No Salary Range: $32.40 - $47.76 / hourly; $67,651 - $99,722 / annually Effective July 1, 2026, $32.97-$48.60/ hourly; $68,841-$101,477/ annually Classified Status: Classified Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE FLSA Status: Nonexempt Designated in Connect 700 Program for Applicants with Disabilities: Yes The Department of Children, Youth, and Families is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DCYF does not participate in E-Verify The work you'll do is more than just a job. At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities. Telework Within Minnesota and flexible hours options are available. This posting may be used to fill multiple vacancies *This position was previously posted 6/30/2026 - 07/14/2026. Current applicants need not reapply. The position serves as a key bridge between child welfare policy, local agency practice, and technology implementation within the SSIS environment. The role ensures that system functionality aligns with federal and state policy requirements and supports local agency operations through collaborative, agile, and user-centered development. Responsibilities Include Perform analysis of child welfare policy and business requirements to ensure the development of specifications for SSIS so that the system (SSIS Worker) can accommodate child welfare initiatives, changes, and on-going maintenance in a manner which accurately reflects Minnesota's social services policies and procedures and serves user needs. Coordinate and consult with various business/policy areas regarding existing child welfare implementation in the system (ex: data integrity issues) as well as the implications of child welfare policy alternatives under consideration for new development and on-going maintenance. Analyze and evaluate local users’ child welfare policy and system questions and provide support and guidance; analyze and evaluate problem reports and requests for enhancements from users and policy staff. Perform other duties to enhance the overall quality of the SSIS system (Worker and SSIS State Adoptions module) so that the organization and the users will benefit from improvements in the system and its administration. Support CCWIS readiness by analyzing and documenting child welfare business processes, coordinating alignment between legacy SSIS and the developing CCWIS system, reviewing system increments for policy and compliance accuracy, and using partner feedback to recommend updates that strengthen functionality and business processes during the transition. Provide other support and complete other duties as assigned to support the mission, vision and values and carry out the responsibilities of the Unit, Division and Department. Minimum Qualifications To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month, day and year for each job held. ** Three (3) years of experience working with child welfare information systems or similar system with a focus on child welfare programs. Experience Must Include The Following Knowledge of federal and state child welfare laws, rules, and regulations. Professional experience in child welfare, including work performed in a county or tribal child welfare agency. Comprehensive understanding of child welfare best practices, including their application to data entry in child welfare information systems. A bachelor’s degree in social work, psychology, sociology, human services or other closely related fields may substitute for 12 months of experience; master’s degree may substitute for 18 months of experience. Applicants who meet the above experience requirements will be further evaluated based on the following during the Interview Process Excellent communication ability that demonstrates strong analytical and problem resolution skills Ability to facilitate or participate effectively in group discussions. Demonstrate conceptual, analytical, and problem-solving skills, including problem identification, observation, information gathering, research, interpretation and testing of solutions. Preferred Qualifications Ability to learn and utilize various technologies and information resources to research complex technical issues and communicate this information clearly to end users. Ability to comprehend basic technical language, network configurations, Microsoft SQL, and database structures, and to learn new software applications. Experience working with SSIS Worker and/or SSIS DHS, or similar human services information systems such as CCWIS modules or related eligibility, financial, or case management systems. Experience acting in a product owner–type role within an Agile environment, including participating in backlog refinement, sprint reviews, or user story development. Experience in facilitating complex discussions and communicating technical or policy related information effectively with partners from diverse backgrounds and cultures. Experience in analyzing and improving business processes within complex environments involving multiple partners such as state agencies, counties, or tribal nations. Experience in supporting modernization of legacy systems, resolving issues involving competing partner priorities, and contributing to digital transformation efforts in high compliance or regulated environments. Variety of experiences working effectively with others from different backgrounds and cultures. Additional Requirements It is the policy of the Department of Children, Youth, and Families that the individual selected for this position successfully complete a background investigation prior to employment, that may include the following components: Reference check Criminal Background check Fingerprinting check (MNJIS/CJIS) Driver’s License Check Personnel File Review: all current and former public sector employees Additional assessment may be required during the interview process How To Apply Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers. Contact If you have questions about the position, contact Erica Jepson at Erica.Jepson@state.mn.us. To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Richard Howatt at richard.howatt@state.mn.us. If you are an individual with a disability and need an ADA accommodation for an interview, you may contact the Department of Children, Youth and Families ADA Coordinator at 651-259-3637 or ada.dcyf@state.mn.us for assistance. About Children Youth & Families Dept Our state depends on the success of Minnesota children, youth and families. The Department of Children, Youth, and Families puts children at the center of state government, creating a permanent state agency and commissioner focused on elevating children and families in policy and budget decisions. This realigns state government to advance equitable outcomes for children, youth, and families through transformative, partnership-driven policies, programs and practices. Working together to improve the state we love. What do Minnesota's State employees have in common? A sense of purpose in their work Connection with their coworkers and communities Opportunities for personal and professional growth Benefits As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well. Your Benefits May Include Paid vacation and sick leave 12 paid holidays each year Low-cost medical, dental, vision, and prescription drug plans Fertility care, including IVF Diabetes care Dental and orthodontic care for adults and children 6 weeks paid leave for parents of newborn or newly adopted children Pension plan that provides income when you retire (after working at least three years) Employer paid life insurance to provide support for your family in the event of death Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury Tax-free expense accounts for health, dental, and dependent care Resources that provide support and promote physical, emotional, social, and financial well-being Support To Help You Reach Your Career Goals Training, classes, and professional development Tuition reimbursement Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov) Employee Assistance Program (EAP) For Work/life Support A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota. EQUAL OPPORTUNITY EMPLOYERS Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law. Applicants With Disabilities Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.

What you’ll do

Analyze child welfare policies and business needs to guide SSIS development, maintenance, and user support, ensuring the system reflects applicable requirements and local agency practices. Support CCWIS readiness by documenting and aligning business processes, reviewing system increments for policy and compliance accuracy, and recommending improvements based on partner feedback.

Requirements

Applicants need three years of experience working with child welfare information systems or similar systems focused on child welfare, including knowledge of federal and state child welfare laws and professional experience in child welfare, such as county or tribal agency work. A relevant bachelor's degree may substitute for 12 months of experience, and a master's degree may substitute for 18 months; strong communication, facilitation, analytical, and problem-solving abilities are also assessed.

Benefits

• Paid Vacation And Sick Leave
• Paid Holidays
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Prescription Drug Coverage
• Paid Parental Leave
• Pension Plan
• Life Insurance
• Short-Term And Long-Term Disability Insurance
• Tax-Free Expense Accounts
• Training And Professional Development
• Tuition Reimbursement
• Public Service Loan Forgiveness Program
• Employee Assistance Program

Listed skills

• Analytical · Preferred
• Technical · Preferred
• Training · Preferred
• Health · Preferred
• Compliance · Preferred
• Process · Preferred
• Communication · Preferred
• Accuracy · Preferred
• Development · Preferred
• Agile · Preferred
• maintenance · Preferred
• email · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Child Welfare Policy Analysis
• Child Welfare Information Systems
• Business Requirements Analysis
• System Specifications
• Data Integrity
• User Support
• Problem Resolution
• Business Process Analysis
• CCWIS Readiness
• Policy Compliance
• Agile Product Ownership
• Backlog Refinement
• User Story Development
• Microsoft SQL
• Database Structures
• Stakeholder Facilitation

Job areas

• Social Services
• Government & Public Sector
• Technology
• Data & Analytics

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