Supervisor Retail Sales Representative - Mons Royale Whistler

At Mons Royale, we believe action and adventure sports can better people and the planet. The majority of clothing designed for these sports is not good for the planet; our goal is to shift riders from synthetics to natural fibres and inspire the rider to a life of action (activism) and adventure. We have an opportunity for a Lead Retail Representative (supervisor) to join our team in our New Whistler Store. You will provide outstanding customer service, advice and insights on the Mons Royale brand and products. Assist the manager to lead the team, take part ownership of the store and its success The successful applicant will lead a passionate outdoor lifestyle, who loves to engage with people from all walks of life. Customer service driven that is a natural communicator. What you'll be doing: Providing excellent customer service Create an inclusive in-store experience for our customers, and our in-store team Coach and train on sales service Ensure store standards are always upheld Engaging with our local fan base, brand ambassador. Requirements What we are looking for: Previous retail and leadership experience is essential Enthusiastic, quick learner and strong communication skills The ability to work in a small team Knowledge / experience using merino or Mons products. Genuine passion for sustainability and the outdoors, ability to portray our company values Availability to work weekends and holidays Benefits Opportunity for Growth. Mons Royale is a fast-growing brand in the action and adventure sports space with lots of opportunities for career development, within and outside NZ. We value people and our team. Company culture is important to us. We're often together in the mountains, or catching up for a happy-hour bike ride. With offices in Squamish, Innsbruck, and our hometown of Wanaka, Mons is comprised of a globally diverse workforce. We hire great people from a wide variety of backgrounds and therefore all qualified applicants receive consideration for employment. Embracing the entrepreneurial spirit. Being a part of a fast-growing brand means that there's never a dull moment and that you'll likely be involved in a lot of opportunities that may fall outside of your typical job description. $25 - $27 per hour Winter Spirit Pass Sales incentive Seasonal Product Allowance & Industry Discounts

Lead the retail team in the Whistler store by providing outstanding customer service and coaching staff on sales techniques. Assist the manager in maintaining store standards and engaging with the local brand community.

Candidates must have previous retail and leadership experience along with a genuine passion for sustainability and the outdoors. Availability to work weekends and holidays is required.

• Opportunity For Growth • Career Development • Winter Spirit Pass • Sales Incentive • Seasonal Product Allowance • Industry Discounts

• Customer servicePreferred

Identified from the job description. Confirm important requirements above.

• Retail Leadership
• Customer Service
• Sales Coaching
• Team Training
• Store Operations
• Communication Skills
• Sustainability Knowledge
• Merino Product Knowledge

• Retail
• Sales
• Management & Leadership
• Customer Service & Support
• Sports & Recreation

Minimum experience

2+ years

Apply by

Feb 16, 2027

Posting language

English

Working hours

40 hours per week

Seniority

Mid-Senior level

Application method

Direct apply is available