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- Employment type
- Part-time
- Experience level
- Mid-level · 2+ years
- Posting language
- English
- Working hours
- 40 hours per week
- Seniority
- Mid-Senior level
Job summary
Lead restaurant shifts in support of senior leaders while helping meet budget goals and ensuring guest satisfaction. Address guest concerns and compliments, support team morale, and motivate team members to perform at their best.
Job details
Our people are the heart and soul of our business, and we are on the hunt for talented, driven, and caring individuals to become a part of our Leadership Team. Whether you are looking to gain and practice valuable leadership skills or take the next step to learn more about business management, we are here to train, mentor and develop you further into your career, while supporting your life goals. Our restaurants are industry leaders in team development and offer unique opportunities for personal growth, regardless of where you are at in your career. You will be sure to make meaningful, career-enhancing connections and lifelong friends along the way. Our menu, continuously developed by our Executive Chef, features globally inspired flavors and fresh, high quality ingredients. Our passion for the culinary arts and hospitality is evident in our menu, but also in our teams. Both our culinary and front of house staff members are made of people who work to make memorable experiences for our guests, from handcrafted dishes to flawless table service, focused on excellence in every detail. Key Responsibilities Actively lead shifts, in support of senior leadership team members while helping to manage budgetary goals Ensure complete guest satisfaction and guest connection throughout each shift Contribute to a positive team morale through contests and supporting team members on shift Handle guest concerns and compliments Desire to develop and motivate the people around you to always be their best Energetic and positive Committed to being inclusive and embracing diversity Previous restaurant leadership experience considered an asset Key Requirements Previous serving experience in a full-service restaurant or bar Hospitality driven towards guests and team members Opportunities With Our Company, You Will Have The Chance To Gain valuable leadership skills and experience Grow your career in our rapidly expanding company Cultivate your own development by working with senior leaders Attend leadership development seminars and conferences Learn about opportunities for taking part in new restaurant opens across Canada and the USA
What you’ll do
Lead restaurant shifts in support of senior leaders while helping meet budget goals and ensuring guest satisfaction. Address guest concerns and compliments, support team morale, and motivate team members to perform at their best.
Requirements
Previous serving experience in a full-service restaurant or bar is required, along with a hospitality-focused approach toward guests and team members. Previous restaurant leadership experience is considered an asset; the posting also emphasizes energy, positivity, inclusivity, and a desire to develop others.
Listed skills
- Guest Relations · Preferred
- Conflict Resolution · Preferred
- Communication · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Shift Leadership
- Budget Management
- Guest Satisfaction
- Guest Relations
- Team Motivation
- Team Development
- Conflict Resolution
- Hospitality
- Serving
- Communication
- Inclusivity
- Diversity Awareness
- Restaurant Operations
Job areas
- Hospitality
- Food & Beverage
- Management & Leadership
- Customer Service & Support
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