EOI: CARE+ IT Business Systems Analyst

Job summary

Analyze and document current and future workflows, business rules, requirements, decisions, and impacts, supporting process design and cross-site standardization. Maintain controlled project documentation and requirements traceability, and support testing, data validation, cutover, and post-launch workflow stabilization.

Job details

Expression of Interest: CARE+ Electronic Medical Records (EMR) Project IT Business Systems Analyst Dear MAHC Team, Expressions of interest are being accepted from employees who wish to work as an IT Business Systems Analyst for the CARE+ Electronic Medical Records (EMR) Project. Role purpose: Provide structured analysis of workflows, requirements, decisions and impacts and support cross-site standardization, process design and readiness activities. Key Responsibilities Document current-state and future-state workflows, business rules, roles, handoffs, exceptions and pain points. Elicit and clarify requirements and maintain traceability from requirements to configuration, testing, training and acceptance. Ensure requirements, decisions and supporting documentation are complete, approved and maintained throughout the project lifecycle. Facilitate gap analysis and support decisions that promote standardized MAHC and OSMH workflows where appropriate and operationally feasible Create process maps, decision records, requirements documents, test scenarios, job-aid inputs and change-impact content. Maintain SharePoint / program repository structures and ensure working documents are controlled and accessible. Support UAT, defect clarification, data validation, cutover and post-go-live workflow stabilization. Primary Outputs/deliverables Approved process maps and workflow documentation Documented and approved requirements Requirements traceability matrices Test scenarios and validation evidence Controlled workstream documentation and decision record Qualifications & Experience Experience documenting workflows, requirements and process improvements. Strong analytical and facilitation skills. Ability to translate business needs into structured requirements. Experience with process mapping and testing activities. Healthcare, clinical or operational experience considered an asset. Location: South Muskoka Memorial Hospital (SMMH) located in Bracebridge, Huntsville District Memorial Hospital (HDMH) located in Huntsville and Orillia Soldiers' Memorial Hospital (OSMH) located in Orillia. Number of Vacancies: 1 FTE: Full-Time (1.0) Anticipated Start Date: November 2026 Project Duration: Approximately 18 months. Upon completion of this project, you will return to your primary role. Recruitment Process Submit your cover letter and resume together as either a PDF or Word document(s) to this posting by 11:59 pm on the closing date. Please Note: Applicants must submit their application through this posting listed to be considered. Email and paper submissions will not be accepted unless otherwise indicated. If you are viewing this job posting on a website other than mahc.ca/careers, you may not be viewing the most up-to-date information. To see other opportunities or to view the most up-to-date version of this job posting, including rate of pay, please visit mahc.ca/careers. We thank all applicants for their interest in this opportunity. As much as we would like to reach out to every applicant, please note that only those selected for an interview will be contacted. Selection will be based on skills, abilities, experiences, and qualifications. MAHC reserves the right to conduct interview(s) or other applicable testing where required. Please note, AI (Artificial Intelligence) is not being used to screen, assess, or select applicants in our recruitment process. Our organization: MAHC is committed to a selection process and work environment that is inclusive and barrier-free. We encourage applicants from all equity-deserving groups, including but not limited to, individuals who identify as Indigenous, racialized, seniors, persons living with disabilities, women, and those who identify as 2SLGBTQ+. Accommodation will be provided in accordance with the Ontario Human Rights Code. If you have accommodation needs for attendance at the interview, please advise us at time of the interview being scheduled Required Skills Required Experience

What you’ll do

Analyze and document current and future workflows, business rules, requirements, decisions, and impacts, supporting process design and cross-site standardization. Maintain controlled project documentation and requirements traceability, and support testing, data validation, cutover, and post-launch workflow stabilization.

Requirements

Experience documenting workflows, requirements, and process improvements is sought, along with strong analytical and facilitation skills and the ability to translate business needs into structured requirements. Experience with process mapping and testing is expected; healthcare, clinical, or operational experience is an asset.

Listed skills

• Process Mapping · Preferred
• Business analysis · Preferred
• Facilitation · Preferred
• Process Improvement · Preferred
• Data Validation · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Workflow Analysis
• Requirements Elicitation
• Requirements Traceability
• Process Mapping
• Business Analysis
• Gap Analysis
• Facilitation
• Process Improvement
• Cross-Site Standardization
• User Acceptance Testing
• Test Scenario Development
• Data Validation
• Change Impact Analysis
• Documentation Control
• Electronic Medical Records

Job areas

• Technology
• Healthcare
• Data & Analytics

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