Front of House Nandoca (Coquitlam)

Job summary

Front of House staff are responsible for welcoming guests, managing transactions, and ensuring food is delivered accurately and timely. They maintain a clean dining environment and provide a high-quality guest experience through various roles like Cashier, Food Runner, and Host.

Job details

Nandos’ is now hiring for Front of House staff. If you are looking for a fun and rewarding job with a great atmosphere, apply today!! Our ideal candidates have great energy and thrive on teamwork. We offer a fun, casual work environment that feels more like being part of a family. Check us out - you'll be happy you did! We are looking for Cashiers, Food Runners, and Hosts. Please find brief descriptions of the jobs below: Cashier: The smiling face at the register? That’s our cashier, the Nandoca that guides the Nando’s experience at the register. The cashier accurately manages cash and credit card transactions and balancing the register at the end of the shift. The cashier is a menu expert and guides customer selection and enters the information accurately into the register. Our cashiers are quick and efficient while warm and gracious guides to our restaurants. Cashiers work with our team to exceed our guests’ expectations and to provide them with the Nando’s experience. Food Runner: Food Runners are vital to providing the Nando’s experience. Food Runners ensure that food reaches the correct guest in a timely manner. Food Runners transport food orders from the kitchen to the appropriate table and announce the food to the guest. Food Runners keep a smile on their face while they clean, set and re-set tables continuously, assuming responsibility for station, tables and side duties. Runners work with our team to exceed our guests’ expectations and to provide the Nando’s experience. Host: Hosts are the first impression the guest has coming into the restaurant and has the very important job of explaining our unique service style in a friendly, fun, and approachable manner. Hosts exemplify superior service and poise under pressure in their tone of voice, words, and body language. They are gracious, hospitable, and excited to welcome our guests to the party, and leave a lasting impression for our guests! Trying different roles and learning new skills is all part of Nando’s life. You’ll receive all the support, development, mentoring and encouragement you need to succeed. Minimum requirements and expectations: • Ability to take direction and to work in a team environment. • Ability to work calmly and effectively under pressure. • Commitment to quality service, and food and beverage knowledge. • Knowledge and comprehension of safety, sanitation, and food handling procedures. • Basic English language and professional communication skills are required. Nando's is an equal opportunity employer and we would like to thank all applicants for their interest. However, only those applicants under consideration will be contacted. Nando's is an equal opportunity employer. Nando's takes steps to ensure that any applicant is enabled to be considered for a job opening within reasonable accommodation. Nando's understands that reasonable accommodation may also be required to enable you to perform a job, gain access to the workplace, and enjoy the "benefits and privileges" of employment available to Nandocas without disabilities. Nando's assures that any applicant can compete for or perform a job within reasonable accommodation. Reasonable accommodation may also be required to enable you to perform a job, gain access to the workplace, and enjoy the "benefits and privileges" of employment available to Nandocas without disabilities. Any area of the recruitment process, in any format (collectively, "Recruitment"), including telephone screening, in-person interviews, employer-to-applicant video conferencing, comply with applicable laws, including provincial human rights legislation and all Provincial laws regarding accessibility. The recruitment and interview processes will be made available and provided in a way that best suits the needs of an applicant. Please inform the recruiter of any accommodation requirements to best support you.

What you’ll do

Front of House staff are responsible for welcoming guests, managing transactions, and ensuring food is delivered accurately and timely. They maintain a clean dining environment and provide a high-quality guest experience through various roles like Cashier, Food Runner, and Host.

Requirements

Candidates must be able to work effectively under pressure in a team environment and possess basic English communication skills. Knowledge of safety, sanitation, and food handling procedures is required.

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Teamwork · Preferred
• Cash handling · Preferred
• Communication Skills · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Cash Handling
• Customer Service
• Teamwork
• Food Handling
• Communication Skills
• Time Management
• Point of Sale (POS)
• Hospitality

Job areas

• Food & Beverage
• Hospitality
• Customer Service & Support